Devji Gautam Email & Phone Number

Delhi, India

Noida, Uttar Pradesh, India

#Responsible for revenue of the centre and take corrective action,incase of decline the revenue.#Responsible for day to day operations, ensuring smooth functioning of the centre, and managing repair/maintenance of asset.#Supervising and managing team of f/o, billing,patient care Coordinator's, security, housekeeping.#Patient feedback/grievance handling and keeping Patient's satisfaction (PSI) more than 70-80 percent.#Responsible for staff scheduling,as well as dr's (roster), their leave and overtime, Conveyance and also handling/Reporting employee grievance,manpower manangement. #Coordination with clinical and non clinical team, plan/target hospital/centre assignments.#supervising employee attendance,duty allocation, and crisis management.#Responsible for variable cost deduction, collection, analysis of optical, pharmacy sale data along with operational data of the hospital in form daily operational report(DOR).#Provide high quality of service(care)to every patients. #Implementing new directives & policies from time to time,& facilities upkeep.#Monthly Checking for completion of all the register/data.(OT,procedure-opd,call center machine breakdown). #weekly counter check and validating the MRD register.#Conduct and Communicating all OT culture reports and checking all documents regarding infection control with infection control Coordinator/nurse. #Preparing monthly patients census in order to maintain maximum productivity, and share with zonal operation's head. #Provide/arrange training’s.#Communication and coordination with doctors,staff members and different managing and coordinating inter-departmental activities. #Ensuring the OT list prepared prior to the date of surgery and coordinating with the patients, treating surgeons and anesthetics.#Taking follow up with counselor for rescheduled and canceled surgeries.#Handling invoice follow-ups with all vendorsr/store in-charge/billing department & Involved & supervise in discharge and IPD process.

Greater Kailash-1

#Responsible for day to day operations, ensuring smooth functioning of the centre, and managing repair/maintenance of asset.#Supervising and managing team of f/o, billing,patient care Coordinator's, security, housekeeping.#Patient feedback/grievance handling and keeping Patient's satisfaction (PSI) more than 70-80 percent.#Responsible for staff scheduling,as well as dr's (roster), their leave and overtime, Conveyance and also handling/Reporting employee grievance,manpower manangement. #Coordination with clinical and non clinical team, plan/target hospital/centre assignments.#Checking employee attendance,duty allocation, and crisis management.#Responsible for variable cost deduction, supervising the facilities, like, laundry, OT, front office and international patient's.(stay-hotel arrangements) #Provide high quality of service(care)to every patients. #Implementing new directives & policies from time to time,& facilities upkeep.#Monthly Checking for completion of all the register/data.(OT,procedure-opd,call center machine breakdown). #Daily counter check and validating the MRD register kept with the MRD persons. #Conduct and Communicating all OT culture reports and checking all documents regarding infection control with infection control Coordinator/nurse. #Preparing monthly patients census in order to maintain maximum productivity, and share with operation's head. #Provide/arrange NABH related Training to employees as per requirement. #Communication and coordination with doctors, staff members and different managing and coordinating inter-departmental activities. departments.#Ensuring the OT list prepared prior to the date of surgery and coordinating with the patients, treating surgeons and anesthetics.#Taking follow up from counselor for rescheduled and canceled surgeries.#Handling invoice follow-ups with all vendorsr/store in-charge/billing department & Involved & supervise in discharge and IPD process.

India

a) Supervises day-to-day activities of the Assign Area, monitor quality services and utilization standards, supervises shifts activities and delivery of patient's care.2)Create an overall comfort and professional working culture inside define area.c) Provide daily briefing and training of staff to perform allocated roles and responsibility of staff. d) Daily reporting to senior managers(General manager) about pt. and critical issues. collection of feedback and discussion about improvement area with senior manager.(General manager) e) Daily meet with admitted pt.and their attendant. (including new admit patients)f) Ensure daily counselling of patient's attendant with Consultant/ICU doctor.g) Responsible for pt.room arrangement and pt.shifting to other area(like OT, radiology, dressing) and arrangement ofpatients report in TAT.h) Daily Cross check with nursing incharges & assign nursing staff about the arrangement &availability of medicine & equipment for pt. as per their requirements. i) Taking briefing by security manager /H.K/GDA manager to all security/H.K/GDA staff about their roles and responsibility. j) Taking care of financial status of Pt. and their OT clearance for OT. k) Ensure daily Cash/TPA patient's billing status (bill updation and current billing) from billing Department.l) One point of contact for patients all issues(discharge process, discharge counselling, and meeting discharge TAT.

Noida, Uttar Pradesh, India

Supervise f/o staff and services, analysis of pt. and pt. attendent feedback & complaints and resolved for the same in TAT period.

New Delhi Area, India

Delhi, India

Handle day to day operations activity, tpa coordination, patient care, feedback analysis. Responsible for ADM. and Discharge process.