Devkumar (Dev) Lakhani Email & Phone Number

Toronto, Ontario, Canada

Expert in crafting strategic partnerships, optimizing payment processes, and delivering exceptional value to Canadian businesses.

Toronto, Ontario, Canada

- Supervised and mentored a team of 10+ sales agents to surpass Q2 and Q3 revenue growth, growing quarter sales profit by 24%- Spearheaded an exhaustive training program for 6+ account managers that increased sales pitches by 34% 1 month after the exercise began.- Designed and executed innovative processes that boosted the team's productivity by 42% in the first month. Portfolio: $142 M annually

Toronto, Ontario, Canada

- Managed a portfolio of key accounts, generating $14M in annual and consistently exceeding sales target by 47%- Created strategic plans for client accounts, leading to a 80%+ customer retention and a 38% growth in revenue on existing accounts.- Personalized services, built trust, nurtured relationships with DMs and educated over 85 marketing agencies in the first 9 months of assuming the role. Achieved 97%+ satisfied rating from TCSATs conducted

Toronto, Ontario, Canada

- Achieved 12% increase in New Principal and reduction of 1% in due per month resulting in growth of the branch from $3.5 M to $12 M also while managing the day-day operations.- Managed branch cost in line with annual budget and forecast, reduction in a 15% reduction in costs.- Recruited and trained staff, resulting in an improvement in the overall performance of the branch

Toronto, Ontario, Canada

Toronto, Canada Area

Oversaw and led a team of 15+ sales representatives, consistently exceeding personal and team sales quotas by an average of 20%. Managed workforce planning, leading to a 15% increase in team productivity. Achieved a 98% customer satisfaction rate by providing ongoing training and ensuring ethical sales practices.

Toronto, Canada Area