Dev Lachapelle Email & Phone Number

• Spearheaded the roadmap for three SaaS products—MediaSilo, Wiredrive, and Screeners.com—driving strategic vision and execution.
• Led cross-functional teams of designers, product managers, and engineers to successfully deliver roadmap features and product improvements.
• Managed partnership integrations and maintained key relationships to enhance the value and performance of SaaS products.
• Conducted market research and created business cases for future products and integrations, shaping future product strategies.
• Established company-wide processes to improve efficiency and consistency in stakeholder communication and collaboration.
• Developed new NPS, product feedback, and product analysis processes to elevate product organization maturity and drive data-driven decisions.

Boston, Massachusetts, United States

• Spearheaded the roadmap for three SaaS products—MediaSilo, Wiredrive, and Screeners.com—driving strategic vision and execution.
• Led cross-functional teams of designers, product managers, and engineers to successfully deliver roadmap features and product improvements.
• Managed partnership integrations and maintained key relationships to enhance the value and performance of SaaS products.
• Conducted market research and created business cases for future products and integrations, shaping future product strategies.
• Established company-wide processes to improve efficiency and consistency in stakeholder communication and collaboration.
• Developed new NPS, product feedback, and product analysis processes to elevate product organization maturity and drive data-driven decisions.

Boston, Massachusetts, United States

• Led product lifecycle management, defining product vision and roadmaps while collaborating with engineering to deliver successful outcomes.
• Surpassed client expectations by driving a collaborative process, and prioritizing usability, scalability, and performance.
• Head of Culture Committee from 2019 to 2022.
• On the Shift Media DEI Committee

Greater Boston Area

• Managed project milestones and deliverables across all stages, from planning and development to quality control and final review, ensuring timely and successful completion.
• Evaluated project parameters and client expectations, delivering regular status reports and proactively addressing potential delays or constraints to maintain project momentum.

Greater Boston Area

• Worked with the Director of Operations on establishing the Operations department.
• Supported all phases of project planning, setup, monitoring, and closeout, ensuring seamless execution and project success.
• Contributed to defining and tracking project timelines, proactively mitigating delays to keep projects on schedule.

Boston, Massachusetts

• Efficiently resolved issues by professionally addressing customer inquiries, contributing to high customer satisfaction.
• Identified customer needs through in-person and phone interactions, offering tailored product and service solutions to drive sales and retention

Plymouth, New Hampshire

• Designed and maintained a custom website that enhanced user experience and supported business goals
• Analyzed social outreach efforts and provided strategic recommendations that improved visibility and engagement.

Boston, Massachusetts, United States

• Led and executed product and lifestyle photography sessions, consistently delivering projects within budget constraints.
• Collaborated with marketing teams to develop and execute impactful marketing materials and campaigns.

Event planning, student group advising, organizing and maintaining budgets.

Boston, MA

Waterville Valley, NH

Boston MA

Bachelor Of Fine Arts (Bfa), Film/Video

Activities and Societies: Student Government Association, Residence Life, College of the Fenway Theater Company.

User Experience Design Certification, Design And Visual Communications, General

Education record