Devleena Roy Email & Phone Number

India

• Managed end-to-end purchase orders and sales orders in SAP I2P, ensuring accurate order processing and timely fulfillment for reverse logistics operations.
• Conducted account reconciliation within SAP to ensure proper tracking of inventory, expenses, and claims.
• Investigated non-confirmed inventory and provided timely and accurate resolutions, leading to a reduction in SLA from 7 days to 5 days, ensuring faster issue resolution and improving operational efficiency.
• Spearheaded the investigation of non-confirmed inventory, successfully identifying and providing corrective order numbers, leading to 8% reduction in unresolved inventory issues.
• Validated and investigated customer claims using SAP and infra company tool SCAN and provided timely resolutions for returned or defective items.
• Produced and analyzed data reports in Microsoft Excel, providing insights into stock levels, claims processing, and reverse logistics performance.

Maharashtra, India

• Assisted in managing day-to-day operations in the production and inventory departments.
• Helped track and organize incoming shipments of materials and outgoing shipments of finished products.
• Used Microsoft Excel to compile and maintain records of inventory, production schedules, and order tracking.
• Coordinated with suppliers and vendors to confirm delivery times and resolve any issues with shipments.

Master'S Degree, Logistics And Supply Chain Management

Bachelor'S Degree, Financial Markets