Devlin Lynch Email & Phone Number

Denver, Colorado, United States

• Managed large complex projects working with 3rd parties, product teams, and stakeholders
• Regularly communicated status reports, risks, issues, and requirements to internal and external teams to meet deadlines and budgets
• Mainted project timelines and worked closely with clients ranging from IT, marketing, and C-suite executives
• Led internal teams to meet deadlines and requirements and escalated issues as needed
• Developed internal processes and documentation for Project Management Office

Denver, Colorado, United States

• Oversaw multiple implementations projects and involved in requirements gathering, software configuration, training clients, and managing the overall project
• Created new process improvements like the handoff to customer success and internal training

Greater Denver Area

• Maintained relationships with stakeholders for over 20 mid-size and enterprise restaurants and convenience stores for their loyalty, gift, marketing, and online ordering programs
• Installed and configured software for clients based on their desired program and design
• Organized internal processes to review client relationships to identify and improve accounts in trouble

Littleton, CO

• Member of the Routing Team in the In-Home Services Command Center, works to increase routing efficiency through strategic trials, system design, and communication to reduce costs and effectively serve internal and.
• Develops reporting for multiple research projects on job durations, which has a direct impact on third party pay rates and internal cost per point metrics.
• Collaborates with cross-functional teams to develop solutions for long term projects and initiatives that impact company KPIs.
• Understands problems and discovers solutions by analyzing large amounts of data from multiple databases and creating reports and plans of action.
• Project lead for a new testing environment, which involved creating a Business Value Statement, user acceptance testing, and follow up development.

Notre Dame, IN

Assisted in a MBA Statistics summer course, taught by Sarv DevarajWorked with Professors Devaraj and Hong Guo on IT related research regarding web blogs and social interaction

Greater Los Angeles Area

Enhanced communication skills while answering client questions effectively and preparing mailing for the company.Gained additional responsibilities outside of typical intern duties due to performing and working at a high level.

Greater Los Angeles Area

Gained valuable insight into the film industry while scheduling appointments for a film and television post-production house.Developed skills in dealing with clients in person and on the phone, while answering questions, solving problems, and providing information.

Computer Software Engineering

1500 hours, 7-month intensive ACCET-accredited software development program

Master Of Business Administration - Mba

Bachelor Of Business Administration (B.B.A.), Information Technology Manangement

Activities and Societies: Notre Dame Ultimate Frisbee Club, Notre Dame Information Technology Club, Student International Business Council.