Damien Devlin
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Damien Devlin Email & Phone Number

Apple Business Support Manager | Driving Exceptional Customer Solutions | Empowering Teams & Enhancing Business Operations at Apple
Location: Ireland, Ireland, Ireland 17 work roles 4 schools
2 work emails found @apple.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email d****@apple.com
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Current company
Role
Apple Business Support Manager | Driving Exceptional Customer Solutions | Empowering Teams & Enhancing Business Operations
Location
Ireland, Ireland, Ireland
Company size

Who is Damien Devlin? Overview

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Quick answer

Damien Devlin is listed as Apple Business Support Manager | Driving Exceptional Customer Solutions | Empowering Teams & Enhancing Business Operations at Apple, a company with 218112 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Damien Devlin.

Damien Devlin previously worked as Apple Business Support Team Manager at Apple and Quality Analyst at Apple. Damien Devlin holds Fetac Level 5 With Distinction, Health And Safety At Work from Fetac.

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Email format at Apple

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{first}_{last}@apple.com
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Profile bio

About Damien Devlin

I am a highly motivated and dedicated professional, always willing to put my all into my work. As a Business Support Manager at Apple, I thrive in fast-paced, dynamic environments where adaptability and resourcefulness are key. I take ownership of every task I’m involved in, ensuring that I deliver high-quality results that align with both team and business goals.With a passion for customer success and operational excellence, I work to empower teams, streamline processes, and create solutions that enhance the overall business experience. I’m skilled in navigating complex challenges, remaining flexible in ever-changing situations, and ensuring that client and company expectations are exceeded. Above all, I am committed to reliability and accountability, constantly striving to improve, grow, and support those around me.

Listed skills include Microsoft Office, Photoshop, Illustrator, Indesign, and 28 others.

Current workplace

Damien Devlin's current company

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Apple
Apple
Apple Business Support Manager | Driving Exceptional Customer Solutions | Empowering Teams & Enhancing Business Operations
cupertino, california, united states
Website
Employees
218112
AeroLeads page
17 roles

Damien Devlin work experience

A career timeline built from the work history available for this profile.

Apple Business Support Team Manager

Current

Ireland

Apple Business Support Manager | Driving Exceptional Customer Solutions | Empowering Teams & Enhancing Business Operations"

Sep 2021 - Present

Quality Analyst

Ireland

Creatively solving problems and contributing insights for quality initiatives

Mar 2024 - Aug 2024

Speciality Programs Support Specialist

Ireland

Mar 2020 - Sep 2021

Senior Technical Support Advisor

  • I was successful in moving to the senior support teamResponsible for providing senior level Technical Assistance for issues on OS X platforms (MacBook Pro, iMac, MacBook Air, Airport) and iOS devices. Dealing mainly.
  • Providing senior level technical support to Apple customers on Apple products, systems, peripherals and software.
  • Taking ownership of cases escalated from Tier 1 level to further troubleshoot technical issues
  • Owning the case until a resolution has been achieved
  • Providing support to Tier 1 advisors in areas of enrichment, and technical assistance
  • Liaising with various Apple departments to resolve customers technical issues
Mar 2015 - Sep 2021

Team Manager Backup And Tier 1 Cpu Technical Support

I was successful in in transitioning to a Team Manager Backup role in addition to my existing support role.My Responsibilities include Conducting monthly one to one meetings with advisorscoaching and developing team members in areas of performance and compliance as set out by company policyCall monitoring and evaluating. Ensuring manager metrics are met.

Oct 2014 - Sep 2021

Team Manager (Aha)

Galway, Connacht, Ireland

Aug 2019 - Mar 2020

Aha Team Manager

County Cork, Ireland

Jun 2017 - Mar 2018

Emeia / Apac Account Security, Ios And Cpu Technical Advisor

  • Responsible for providing Technical Assistance for moderately complex issues on OS X platforms Dealinge mainly with the Irish & UK market. Responsibilities included:
  • Providing basic to moderately complex support to Apple customers on Apple products, systems, peripherals and software.
  • Logging of calls from customers onto an Apple database and following escalation procedures to resolve problems or issues.
  • Providing and maintaining strong, professional relationships with all of Apple's customers
  • Demonstrating a high level of customer service
  • Liaising with Team Manager on a daily basis for emerging issues that have been discovered.
Aug 2014 - May 2015

Emeia / Apac Account Security And Ios Technical Advisor

Apple
  • Responsible for providing Technical Assistance for moderately complex issues on OS X platforms Dealinge mainly with the Irish & UK market. Responsibilities included:
  • Providing basic to moderately complex support to Apple customers on Apple products, systems, peripherals and software.
  • Logging of calls from customers onto an Apple database and following escalation procedures to resolve problems or issues.
  • Providing and maintaining strong, professional relationships with all of Apple's customers
  • Demonstrating a high level of customer service
  • Liaising with Team Manager on a daily basis for emerging issues that have been discovered.
Jul 2013 - Mar 2015

Production Team Lead

Galway

Delivering compliance with all H&S policies and procedures.Ensuring that all processes are delivered on time and in full. Delivering on all quality requirements and procedures using lean and sigma six processes. Making all cells operate to the highest standards to maximise OEE percentages through regular performance reviews and cross training.

Oct 2012 - Jul 2013

General Operative

Galway

Consistently meet customer requirements.Maximise output by operating efficiently and minimising waste.Be innovative in line with lean thinking and process excellence.Maintain proper housekeeping and Health & Safety standards.Demonstrate a quality culture within the team, ensuring that procedures and work methods for the area are accurate and fully complied.

Nov 2011 - Oct 2012

Senior Sales Executive

Did Electrical

Galway

Cash reconciliation and administrative duties.Customer care and service.Meeting and exceeding KPI's.Product and sales training for new sales reps.

Jun 2009 - Nov 2011

Assistant Manager

N17 Electrical

Galway

Key holder responsible.Buyer for the brown goods department.Customer care and service.Product and sales training for new reps. Advertising and promotion coordinator.

Mar 2007 - Jun 2009

Senior Sales

N17 Electrical

Galway

Training new sales employees. Meeting and exceeding set KPI's. House keeping and merchandising. Product setup and installation. Cash recinciliation and administrative duties.

Jan 2004 - Mar 2007

Sales Advisor

Galway

Sales Representative. Target based sales environment. Floor sales and till operation.Training of new sales reps.

Mar 2002 - Jan 2004

Sales Advisor

Zhivago Sound & Vision

Galway

Sales Representative. Part-time position.Merchandising and stock control.Till and cash balancing.

May 1998 - Dec 2002

Sales Advisor

Craughwell Electric

Galway

Sales Representative. Part-time position.Sales and store assistant.

Jan 1997 - Mar 1998
Team & coworkers

Colleagues at Apple

Other employees you can reach at apple.com. View company contacts for 218112 employees →

4 education records

Damien Devlin education

Fetac Level 5 With Distinction, Health And Safety At Work

Fetac

Foundations In Management

Irish Business And Employers Confederation

Fundamental skills of effective management with focus on leadership styles and communication style

Fetac (Ncva) Level 2 Award In Radio Production (Erpxx) And Media Production (Empxx), Media Production

Galway Technical Institute

Media production (radio and sound). Fetac (ncva) level 2 award in radio production (ERPXX) and media production (EMPXX) along with 10.

FAQ

Frequently asked questions about Damien Devlin

Quick answers generated from the profile data available on this page.

What company does Damien Devlin work for?

Damien Devlin works for Apple.

What is Damien Devlin's role at Apple?

Damien Devlin is listed as Apple Business Support Manager | Driving Exceptional Customer Solutions | Empowering Teams & Enhancing Business Operations at Apple.

What is Damien Devlin's email address?

AeroLeads has found 2 work email signals at @apple.com for Damien Devlin at Apple.

Where is Damien Devlin based?

Damien Devlin is based in Ireland, Ireland, Ireland while working with Apple.

What companies has Damien Devlin worked for?

Damien Devlin has worked for Apple, Creganna Tactx Medical, Did Electrical, N17 Electrical, and Compustore.

Who are Damien Devlin's colleagues at Apple?

Damien Devlin's colleagues at Apple include Hung Ly, Jamie Scott, Nicholas Ehrmann, Early Bird, and Harrison Green.

How can I contact Damien Devlin?

You can use AeroLeads to view verified contact signals for Damien Devlin at Apple, including work email, phone, and LinkedIn data when available.

What schools did Damien Devlin attend?

Damien Devlin holds Fetac Level 5 With Distinction, Health And Safety At Work from Fetac.

What skills is Damien Devlin known for?

Damien Devlin is listed with skills including Microsoft Office, Photoshop, Illustrator, Indesign, Sales Management, Technical Drawing, Oracle Applications, and Training.

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