Devlyn Brown Email & Phone Number

Altamonte Springs, Fl, Us

Lake Mary, Florida, United States

I lead a team of highly technical data automation developers, business process SMEs, storytellers and visualization developers, and business partner managers.I supported and provided Business Intelligence on a variety of subject matters including Credit, Collections, Fraud, CFS Call Centers, Payments, and other subject matters within Bill 2 Cash. My scope included: - Fraud detection and prevention portfolio of ~$250M annually. - Credit policy optimization with impacts >$1B annually. - Collections bad debt mitigation >$1B annually.I managed team in the use of SQL Server Management Studio (SSMS), SSIS with Visual Studio, SSRS, Tableau, Teradata, Git, MDS, and other Business Intelligence tools.I implemented and managed an Agile framework to efficiently manage the team's projects which allowed for quicker delivery of products to the customer. This iterative approach has allowed a continuous feedback loop between the developer and the end user to ensure buy-in early and less after-the-fact requirement changes.I supported many high profile credit initiatives and shared findings to executives ranging from Directors to Market Presidents. These include Asset Backed Securities, large credit policy shifts, iconic launches of high profile devices, and call center management.

Lake Mary, Florida, United States

Lake Mary, Fl

I lead a team of 8 Sr Analysts in identifying fraud trends, developing credit risk KPIs, automating data queries, and creating dashboards to enable self-serve analytics for our internal customers.I develop my team in the use of Teradata SQL, Oracle, MS Office products (Excel, Word, Powerpoint, etc), Tableau, Cognos, project management software, Python, and other data management tools as the need arises.My greatest accomplishment in this role thus far has been driving and motivating the promotion of 5 of my analysts to the next job tier.My vision for my team is to further automation and push for self-serve analytics. This will enable my team to answer the question - not just supply the data.I encourage educational growth and am finalizing my certification in Project Management (PMP). I will begin an MBA program in January 2018. Currently, I have a Master's in Mathematics, and I'm a Certified Professional in Business Intelligence (CPBI).

Lake Mary, Florida

I was a leading Senior Analyst in the Credit Risk and Fraud scope, a Subject Matter Expert in Credit related data for teams across Verizon's organization, and an integral member of all high profile Credit initiatives and projects.I utilized Teradata SQL, Oracle, MS Office products (Excel, Word, PowerPoint, Access), Tableau, and other data management tools. I served as a subject matter expert in query development, charts and reporting development in Excel, and presentation creation in PowerPoint. I was particularly known for developing novel queries and pioneering new metrics.I mentored and served as a resource for many peers and junior analysts throughout Verizon by furthering technical expertise, encouraging educational growth, and knowledge sharing of the Verizon business.

Lake Mary, Florida

- Served as primary data resource for external business units with ad hoc collections data requests- Leveraged knowledge of CFS Collections systems such as CACS to manage delinquent accounts through the collections timeline and served as a knowledge area expert for the collections strategy helpline- Developed, updated, and maintained SQL queries to identify and gather performance data for call center KPI reports and collections strategy initiatives- Partnered and collaborated with leaders across the collections stratum to coordinate the early implementation of collection strategies such as email, SMS, and dialing campaigns- Updated and maintained Excel spreadsheets containing collections data to feed executive reports on collections strategy performance

Lake Mary, Florida

- Served as sole analyst for the Distribution Vegetation Management (VM) department at Progress Energy – Florida- Developed a mathematical model correlating the VM budget with the number of tree-related outages; Demonstrated with model that increasing the budget by $3M actually saved the company $4M in outage restoration costs which led to a $3M increase in the VM budget- Developed a schedule adherence model that accurately predicted the natural fluctuations of tree crews’ productivity due to seasonal weather effects; Utilized model to establish milestones for thorough completion of the VM Project- Created and maintained Excel spreadsheets, tables, and graphs with data obtained from Access queries- Generated reports to assist management in decision making primarily in vendor management, performance, and selection

Sanford, Florida

- Served as a mathematical and statistical resource to senior management- Developed regression models and modern item response theory models (primarily Rasch models) by implementing model selection and diagnostic criteria; Models were core in the development of new products- Performed software development (primarily with Java in the Eclipse IDE) to assist IT department with statistical algorithm design, to create demonstrative applets, and to automate Excel and Word reporting using MS Office’s XML architecture

Master Of Science (M.S.), Mathematics, 3.98

Activities and Societies: UCF Trustees Doctoral Fellow

Bachelor Of Science (B.S.), Mathematics, 3.89

Activities and Societies: Graduated Summa Cum Laude (top 2.5%). UCF Mathematics Advanced Calculus Award 2003. UCF Mathematics Hernandez.