Dev Mukherjee Email & Phone Number

xPert.LY is a new type of consulting firm designed to bring together experts for focused "tours of duty" to address critical growth, turn around or new product initiatives. Recent Engagements include: ♦ Cloud based analytics platform for a new venture using machine learning and visualization tools to enable rapid insights and innovation♦ Partnered with a major consulting firm on a public company project to provide post acquisition integration and institute agile product development practices to accelerate product delivery ♦ New customer experience and product development for a Gates Foundation funded not for profit initiative ♦ Enabled transformation of services organization with app and text based workflow management system

Chicago, Il, Us

Highly rated management professor. (see http://www.ratemyprofessors.com/ShowRatings.jsp?tid=1746210)Classes in: Management, Organizational Behavior, Internet Marketing and Innovation.

Philadelphia, Pennsylvania, Us

Reporting to the CEO and board, responsible for the transformation program that supported our emergence from bankruptcy as a leaner, more sustainable operation. Workstreams across all functions driving new value creation, not just cost cutting. Hundreds of initiative owners, and a weekly cadence to drive execution. Extended to manage all enterprise investments, resource allocation and planning.

Winston-Salem, North Carolina, Us

Led the transformation of a traditional B2B services company to a digital platform and two-side marketplace serving over 2,000 clients, and tightly integrated with manufacturing and financial services partners, including GE, Samsung, Wells Fargo and Whirlpool. Acquired 3 companies to accelerate platform delivery. Managed the integration and the rollout of NetSuite to upgrade the CRM and Financial infrastructure and reporting. Responsible for: ♦ Website, eCommerce , Communications and Digital Marketing Teams, Product Roadmap, Development and Operations. ♦ Marketing (traditional and digital), Consumer, Product, Partner and Seasonal Programs including achieving Premier Partner status at Google. ♦ Business Services, including credit, insurance, transportation and SaaS apps delivered via our platform. ♦ Technology, including cloud infrastructure development, operations and security, and the analytics platform to deliver industry and market insights for clients, partner and internal use.

Chicago, Il, Us

Invited by the CEO to join the board. Developed transformation strategy and joined the management team to execute the strategy to accelerate change and growth. Completed the transformation and returned to an advisory capacity. Defined and built five core business processes to boost cash, focus execution and increase customer engagement: ♦ Sales & Marketing - Opportunity to Cash: Reduced sales cycle and optimized face time with customers to increase effectiveness and efficiency. Standardized offerings, simplified sales process, and accelerated cash by two months.♦ Implementation - Close to Launch: Created a modular implementation system that increased client engagement and reduced backlog from 180 days to less than two weeks.♦ Customer Success and Support: Refocused the team on customer value (conversion rate, basket size increases and innovation from UGC) using advanced data capture and analytics. Executed new segmentation to better support clients, optimize coverage and increase upsells and renewals.♦ Marketing/Product - Introduced Customer and Product Lifecycle Management: Encouraged cross team collaboration and engaged customers earlier in the process to accelerate adoption.♦ Operations - led the transformation of the IT organization (Engineering, DevOps, QA and DBA) and legacy technology platform – including identifying and grooming a new CTO, and the transition from dedicated infrastructure to Amazon Cloud platform EC2, DynamoDB and Redshift. Improved service reliability and delivery of new products, including a new analytics service, advanced graph catalog search and matching for millions of products, and video/image capture from social media for display on brand/retailer sites.

Los Angeles, Ca, Us

Turned Around, Refocused and Transformed one of the most well-known brands on the Internet for PE owners.♦ Established Evite's mission, customer centricity and technology roadmap.♦ Rebuilt the management team and cross company culture and engagement.♦ Enabled strong business development and content teams to create new products and revenue streams. ♦ Doubled revenue from new partnership and data programs. ♦ Delivered new mobile and web experiences including content and monetization capabilities.

New Berlin, Wi, Us

Turned around $100M+ eCommerce retailer. ◆ Eliminated 25% of labor cost, 50% of marketing spend, >$15M excess/ obsolete inventory◆ Created a $10M+ new business pipeline in less than 6 months, including new innovative products and channels.◆ Built world-class marketing and technical teams, and created an employee culture of creativity and engagement. Garnered accolades as a “Best Place to Work” and a BizRate 100% positive rating as a top 5% eCommerce business.

Chicago, Il, Us

Led the re-organization and transformation of Sears and Kmart to increase agility, accountability and innovation. Following the reorganization, took over as President and General Manager for multiple Sears and Kmart businesses including the largest business: Home Appliances. Responsible for the full P&L, strategy, assortment, marketing, eCommerce, store operations, merchandising and vendor relationships. Key Business Transformation & Multi-Channel Growth Successes♦ Returned Kenmore to #1 brand status, increasing revenue and profitability of lead business♦ Elevated Online into a major growth engine generating $500M+ in revenue♦ Transformed supplier and assortment negotiation process to improve innovation, profitability and partnerships♦ Implemented new store, customer service and eCommerce training and agile operations practices that improved performance and reduced turnover♦ Rebuilt the $2B Toys, Seasonal & Outdoor Living into profitable growth business using customer experience, digital and traditional marketing, and analytics

Private investment funded technology platform spun-off from CA, Inc. and rebranded/renamed as independent database solutions businessMember of founding team to lead post-divestiture business plans, organizational design, go to market strategies and “break through” product offerings to compete with Oracle as a big data solutions provider.♦ Hired a world-class team, built an agile, lean operating environment, and delivered over $70M profitable revenue within 1 year of spin-off. ♦ Transformed the Ingres product offering to deliver an open source, distributed and rapid delivery platform for very large datasets♦ Built strong relationships with developer and open source community including Red Hat ♦ Delivered new branding, strategy and product roadmaps for sales and marketing teams ♦ Established ISV and systems integration partnerships and captured new business with key customers across the financial services, telecommunications, digital media, healthcare and retail sectors

Worked with founding team on Java based Big Data analytics platform. Consulted with SAP on Global Services strategy including presentations to the Corporate committee.

Redmond, Washington, Us

World-leading software company with 5 divisions: Windows, Server & Tools, Online Services, Business, and Entertainment & Devices Recruited by the CEO to spearhead an eBusiness strategy and rebrand Microsoft’s $2B Server & Tools Division, and portfolio of 20 products. Co-chaired “people ready” strategy for Windows, Office, Business Systems and Windows Server System.

Armonk, New York, Ny, Us

Led the creation, launch and growth of IBM's early cloud business♦ Created IBM's e-business on demand strategy and marketing plans♦ Presented plans, road-map and financials to IBM CEO and board, reported progress ♦ Recruited ISVs and Developers to build on IBM infrastructure ♦ Executed global sales training and marketing to introduce cloud computing♦ Delivered IBM infrastructure offerings and major application software services including on-boarding, customization and operating support

Master Of Business Administration (M.B.A.), Business/Innovation

Bsc, Computing & Information Systems