Devon Brooks Email & Phone Number

Edison, Nj, Us

New Jersey

Provided IT network and infrastructure technical project managementResponsibilities included but not limited to: Technical research on innovative technologies. IT Infrastructure Project Management, development of Infrastructure documentations, active directory, cloud computing, data centers solutions, disaster recovery and customer presentations.

Group Manager IT Infrastructure Engineer eProcess International SA is a Telecom Services ProviderResponsibilities Included but not limited to: Managed the development of the industry IT Infrastructure Governances, through Standards, Frameworks, Strategies, policies and procedures for the entire Ecobank Group throughout Sub-Saharan Africa. Worked closely with the Business Continuity team to designed and implement disaster recovery platforms for all business-critical solutions. Instrumental role in the yearly IT budget. Leveraging cutting-edge technology to drive innovation within IT. Managing cross-project works initiatives, dependencies and objectives as outlined according to the project charter. Leading meetings with senior technical partners; designing and strategic meetings for new and ongoing initiatives.

Raritan, New Jersey

Global IT Infrastructure Technical Project Manager Project managed the technology refresh within the Enterprise Data Center (EDC) located in: Munich, Beerse, Morris Plains and Raritan NJ. Primarily focused on the IT Infrastructure upgrades (technology refresh) to the Global Enterprise Data Centers, consolidation of services. Defining and managing the project scope which includes, but not limited to the following services and technologies:  Hardware, (Load-Balances, Firewalls, Routers, Switches, etc.) Software (IOS, OS, New Applications, etc.) Telecoms circuits upgrades. Consolidation of services and Processes Coordinating and managing weekly project meetings and providing updates to the key stakeholders. Coordinated and managed all IT Infrastructure changes, priorities and realigning IT resources per project needs

Parsippany, New Jersey 07054

IT Infrastructure Senior Systems Analyst Managed the daily operational activities for the Information Technology Infrastructure for Reckitt Benckiser Globally. This includes, but not limited to: managing IBM/AT&T ensuring that the SLAs are adhere to regarding the services they contracted to provide. Managing all daily services interruptions across the global Infrastructure, ensuring business continuity. Providing daily and weekly root-cause analysis and status reports to senior management. Managing infrastructure billing cost for services provided by IBM / AT&T. Streamlined relationships with internal business stakeholders and key business partners. Validated the IT Infrastructure standardize designs and implementation of RB single carrier MPLS WAN Telecom and Data Centers services across 87 countries (207 sites), these were managed services provided through IBM/AT&T. In countries where AT&T struggled to provide Telecom services we would then, work with local telco to provide these services and turned over management to IBM/AT&T.Experienced in Systems Validation for 21CFR Part 11 Compliances and Qualified Network Services for validated services on the WAN and LAN - GxP (GAMP 5 A Risk Based Approach to Compliant GxP Computerized Systems) Designed the IT Network Infrastructure Disaster Recovery solution for each of the Manufacturing Plants and Distribution Centers. This included: defining the load balancing technology that’s in accordance with GAMP federal requirements. Defining and minimizing the business risk within the IT Infrastructure.  Received Executive Managements recognitions awards for years of services well done: Received the following awards for years of services: Appreciation Award in 2005 ♦ Fast Forward Recognition Award in 2006 ♦ Executive Award for special projects in 2009