Devon B. Email & Phone Number

Virginia

Us Naval Hospital Naples Italy

As Information Assurance Officer, responsible for safeguarding data, software, and hardware from inadvertent damage, or from compromise by release to unauthorized personnel. Also multi-tasked as HBSS, SCCM, and WSUS Administrator, and Helpdesk Lead.- Through Information Security expertise and leadership, guided our information systems department towards one of the highest scores achieved this year on the Navy's Cyber Security Inspection.- Enforces current security requirements/measures through the use of HBSS, VRAM, ACAS, GPOs and manual mitigation of security vulnerabilities- Manages the installation and integration of IA systems fixes, updates, and enhancements. - Completely streamlined the company's imaging process, reducing the time from 4 hours, down to less than 20 minutes.- Installs, configures, and maintains Windows Server 2008, and Windows 7 operating systems on Network Servers and desktop/client systems, and all related application and communications software and hardware. - Assigns and directs customer support requests within 24 hours to the appropriate system specialist (network, database administrators, information assurance manager, training coordinators, local nationals, and contractors) to address customer needs in a timely/efficient manner.• Provides expert technical support to helpdesk staff to identify, analyze and resolve all issues in a timely manner.

Chesapeake, Va

Provide Tier II trouble call support for both hardware and Commercial-off-the-Shelf (COTS) / Government-off-the-Shelf (GOTS) software via telephone, remote access, electronic email, or on-site.- Install/Test Fiber Optic Cabling and connectors.- Assign VMS systems administrators (SA) and obtain VMS account for each administrator (unclassified account for unclassified assets and classified account for classified assets.- Review Information Assurance Vulnerability Alerts (IAVAs), Information Assurance Vulnerability Bulletins (IAVABs) and other identified security vulnerabilities in the unclassified and classified environments.-Implement security procedures and patches as required and update all system security and configuration management documentation to reflect the software patches.-Ensure the IAVAs, IAVABs and other security vulnerabilities are coordinated with the IA Team and corrected by the compliance due date.-Install OS Patches.-Update7 shipboard C3S trouble call status.-Provide feedback to COMSC regarding the installed C4S suite, identify alternative when needed to support the operational requirements of the fleet.-Evaluate and provide feedback to MSC on the impact of the technical issues as they relate to shipboard C4S systems, reviewing, validating, refuting, or corroborating information from outside sources.-Document and report configuration data, as well as system anomalies, for reference and for historical purposes.-Install shipboard computer and communications systems aboard MSC ships. -Upgrade existing shipboard and shore-based computer and communication systems as necessary to ensure adherence to the current configuration standards.-Provide informal training for users aboard ships as the capabilities are installed or upgraded.-Create and modify CAD drawings to document shipboard changes.-Remove equipment at the end of useful life cycle and dispose per COR direction.-Write, test and modify SOP’s (Standard Operating Procedures)

Norfolk, Va

Software Tester for Navy Marine Corps Intranet’s migration to Windows 7.· Installed / verified software application via Radia.· Identified software installation issues and limitations.· Tested and deployed application for windows 7 workstations.· Communicated technical issues with regards to software packages with project managers and leadership.

Norfolk, Va

Provided technical expertise in the use of HBSS, hardware/software maintenance and batch processing.· Provided Tier I evaluation of suspected failures and provided recommended courses of action for appropriate Tier II response.· Executed and performed QA (quality assurance) checks for daily batch jobs.· Performed user support functions as assigned by IS lead.· Provided backup support to payroll operators.

Norfolk, Virginia Area

Provided Tier I, II and III troubleshooting, and resolved computer problems/incidents on SIPRNET and NIPRNET networks.· Assisted with various software installs and ensured compliance with One-net directives.· Provided Customer Support on the One-Net network.· Remedied various desktop, software and hardware issues.· Tracked and documented work performed using the Remedy Ticketing System.· Created trouble tickets for issues that could not be resolved immediately at the help desk level.· Worked directly with Information Assurance and the NOC in handling and processing of all Navy intrusions from detection to resolution while maintaining the highest state of data base integrity.

Norfolk, Virginia Area

Coordinated the training and development activities of a 75 person staff.· Developed instructional materials, coordinated educational content and provided guidelines to instructors for developing curricula and conducting courses.· Established Security+ training program, training 700+ military personnel in preparation for achieving IAT level certifications.· Worked with Navy Cyber Command and various strike groups to acquire materials and locations for certification training.· Worked with Hewlett Packard liaisons to improve additional certification training· First military manager to acquire MCSA / MCSE.· Created/Modified Network Shares, Remedy Profiles, Distribution Lists, Group Mailboxes, User Accounts within Active Directory and Terminal Services Standard Accounts.· Deployed/Embarked Process of Email Redirection/Cancellation.

Patuxent River, Md

· Managed 5 military personnel and 2 contractors in carrying out the administrative operations of the Naval Station Headquarters.· Worked closely with Navy Region, Naval District Washington, DC in managing 300 mission critical military positions, ensuring timely replacement of transferring personnel.· Acquired installed and maintained VTC (Video Teleconferencing) equipment for conducting company-wide briefings.· Trained and developed junior personnel and helped them to achieve higher ranks and responsibilities.· Promoted a climate of teamwork, diversity and professionalism.· Coordinated with the Bureau of Navy Personnel to deploy sailors in a timely manner to support the Global War on Terrorism.

Dahlgren, Va

· Managed a 700+ line item account and 3 local elements.· Subject matter expert on all Communication Security (COMSEC) matters relating to NMCI, One-Net, and the NOC (Network Operations Center).· Implemented a training program to improve classified material accountability and tracking.

Norfolk, Virginia Area

· Systems administrator for 20 Local Area Networks, 2500 workstations, and 5000 users.· Supervised 5 IA (Information Assurance) specialists, 30 Information System Technicians and 18 Electronic Technicians in the installation, maintenance and upgrade of Windows XP workstations.· Hand selected by admiral’s staff to provide leadership, technical expertise and training to its Information Systems personnel.· Responsible for the successful accreditation and certification of classified and unclassified local area networks (LANs).· Led a team of Information System Technicians through 3 successful Network Vulnerability Assessments.· Responsible for upgrading, maintaining and troubleshooting the Intrusion Detection Systems (IDS).· Ensured the timely restoration of the Intrusion Detection System (IDS) by rapidly implementing casualty control procedures to re-establish real-time operational security monitoring capabilities.· Subject matter expert on all Communication Security (COMSEC) matters relating to NMCI, One-Net, and the NOC (Network Operations Center).· Implemented a training program to improve classified material accountability and tracking.