Devon Bardoul Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Ga

Tier 2 physical and logical support for Windows 7 enterprise environment. End-users include all staff members in every department at our 868-bed hospital. Typical work day consists of active directory management, connectivity resolutions, data destruction, drive encryption, hardware installations, PC imaging, software deployments, and system builds. All work is performed under HIPPA compliance.

Suwanee, Ga

• Microsoft Office 365 Lead Administrator, including Azure Active Directory, Exchange, and SharePoint• Windows Server 2008, Domain, System, Security, and Network Lead Administrator• Technical support for 105 workstations• Implemented Windows domain for office of 40 users• Instituted domain group policies and company IT standards and procedures for PCI DSS project.• Established VPN connectivity• Utilized and developed PowerShell scripts for Exchange, Office 365… Show more • Microsoft Office 365 Lead Administrator, including Azure Active Directory, Exchange, and SharePoint• Windows Server 2008, Domain, System, Security, and Network Lead Administrator• Technical support for 105 workstations• Implemented Windows domain for office of 40 users• Instituted domain group policies and company IT standards and procedures for PCI DSS project.• Established VPN connectivity• Utilized and developed PowerShell scripts for Exchange, Office 365, and SharePoint administration. Show less

Suwanee, Ga

• Microsoft Office 365 administrator, including Azure Active Directory, Exchange, and SharePoint• Developed a drop-down menu using HTML5 and JavaScript for convenient access to all SharePoint sites and their contents.• Designed a Microsoft InfoPath form integrated with SharePoint and Exchange for employees to create service request tickets.• Utilized and developed PowerShell scripts for Exchange, Office 365, and SharePoint administration.

Suwanee, Ga

• Call-center representative• Supported IT with SharePoint tasks

Statesboro, Ga

• Advanced Support representative handling escalated calls and advanced issues from Call Center• Monitored servers and switches (Cisco, Dell, HP) and collaborated with the Network and Cable Engineering teams for escalated issues.• Supported Cable Engineers with documentation and troubleshooting satellite issues.• Project management for our California property including server room and infrastructure setup.• Monitored Call Center agents and call traffic.

Statesboro, Ga

• On-site technician attending residential appointments for cable and data issues.• Provide support for Airwave Networks proprietary network and cable services including servers, switches, and cable equipment (Cisco, Dell, HP).• Provide on-site support for maintenance, upgrade, and property outages.• Infrastructure installation for new properties.• Call-center representative troubleshooting cable and network issues with residents.

Buford, Ga

• Sales of portable consumer electronics