Devon Barrett Email & Phone Number

2, 10 Holborn Rd, Kingston

• Employ one-call-close technique to obtain sales, maximizing upselling and cross-selling opportunities
• Consistently apply rapport building and interpersonal communication to strategically promote company products and services to prospective and existing customers
• Render exceptional customer service to new and existing customers using active listening, professionalism and tact, fostering productive client relationships and maintaining customer loyalty
• Methodically provide resolutions to customer issues by analyzing customer concerns, formulating on-the-spot solutions to ensure customer satisfaction
• Mentored new employees on conflict resolution, CRM and call scripts by employing a consultative approach, increasing team productivity

Jamaica

• Representing the brand positively in a multitude of settings including social media, blogs and websites
• Leveraged sound knowledge of process operations to listen to teammate calls, applying analytical and active listening skills to grade calls and provide constructive feedback
• Generated brand awareness through word-of-mouth marketing which increase sales by over 10% in the first 2 months

Bachelor'S Degree, Finance And Financial Management Services, Bachelor'S Degree

Activities and Societies: Track and FIeld. Bachelor's degree

Csec, 7 Csec, 11

Activities and Societies: Track and Field, Swimming, Basketball, Martial Arts, Music and Tennis.

Ged, Ged