Devon Bennett, Mha, Lnha, Cco, Cala, Pcha, Cdp, Cmdcp Email & Phone Number

Mount Joy, Pa, Us

Mount Joy, Pa, Us

Pennsylvania, United States

Lititz, Pennsylvania, United States

Neighborhood Connection, LLC is owned by two well respected senior care providers – Luthercare and Moravian Manor Communities. Our purpose is to become trusted friends who can provide quality home care assistance that keeps you safe and supports your pursuit of an active, independent lifestyle. Our team seeks out opportunities for relationship building and social connection while providing valued services and support.

Improved Census 15% over 45 daysContracted with new medical supply company to decrease cost by 22% Contracted with Kairos Health Systems in increase census capabilities through insurancecontracts. Increased Managed Care options from 2-5 in 6 months.Lead the development and implementation of newer state of the art call bell system toensure quality resident care and create a homelike environment versus institutional look aspart of an $8-million-dollar capex rebranding project.Implemented Abaqis® to improve QA program and create a more efficient process.Lead 110 Bed Assisted Living through deficiency free annual survey and successful approvalto increase to a level 3 community.Implemented parts of BildCo Sales System for effective relationship and skillsdevelopment in our sales/business development team.Revised P&P for billing and collection that resulted in 89% improvement of bad debt write off($37,596 in 2021 to $3,993 in 2022)LeadingAge Maryland 2022 Excellence in Leadership Award NomineeDecreased Agency usage from 45% to 12% in under 1 year. $100,000/month in fees to $10,000Implemented Procurement Partners software for accurate tracking of expenses actual vsbudget and streamlining of AR/AP process. This included using their subsidiary softwareHybrent for Central Supply Chain management and charging for surplus supplies needed byresidents.In the absence of a full-time comptroller or CFO acted as the main financial director for thehomes, reviewing all financial documentation, preparing community yearly budget forapproval, preparing for yearly audits and actuarial studies, along with explanation offinancial situations to the Board of Directors.Successfully cultivated and secured a partnership with a local hospital system to be thepreferred provider for all orthopedic rehabilitation needs after their specialized unit closed.Network partnership then matured into ACO/SNF Affiliate to waiver 3 day qualifying stay.

Oversaw marketing in absence of Director and Associate(s). Increased Census from 139-145 in one month and increased Personal Care Census from 30-34Exceeded financial goals every month to date by at least $30,000

Reduced Agency payroll from $60,000/month to under $7,000 in under 90 daysLead Team through several deficiency free surveys (infection control, complaint)Grew Census from 40% to 92% in under 60 daysLead deficiency free DHS investigation survey for assisted living and grew census from 73% to 100%Implemented new EMR system across the corporation Piloted new onboarding platform and integration with current HRIS

Oversaw operations of 2 different communities during leadership transition. Visited all 6 company communities to assist with infection control surveys and P&P for COVID designated areas.

Christiana, Pennsylvania, United States

Newport Meadows-Administrator for new acquisition community. Focus on policy overview and spending practices to ensure quality service and fiscal responsibility. Began planning for reopening of rehabilitation house on campus for more intense therapy for those transitioning back to home.

Operational Support and NHA of record for communities in transition. Led 49 bed greenhouse model through height of pandemic keeping census at 100% and navigating staff retention efforts to ensure quality care for the residents. Hands on support and oversight during infection control, focused and other government agency surveys for all area communities.

Columbia, Pennsylvania, United States

Asst Admin/ HR for 182 SNF, HR Director for 3 acquired HCR buildings in MD transitioning policy, emp data, benefits, etc., over 525 employees in total, all at beginning of COVID. Led new community through 2.5 week annual during the pandemic and oversaw operations for multiple communities while working hand in hand daily with COO to ensure supplies to all communities in the DMV area

Hanover, Pa

Lancaster, Pennsylvania Area

Frederick, Md

Lancaster, Pennsylvania Area

York, Pennsylvania Area

Master Of Healthcare Administration, Health/Health Care Administration/Management, 3.89

Bachelor'S Degree, Health/Health Care Administration/Management, 3.65

Activities and Societies: Sigma Alpha Pi National Society of Leadership and Success Honor Society Golden Key International Honor Society

Certificate, Assisted Living Administrator

Personal Care Home Administrator/Assisted Living Administrator Training- approved provider by the Pennsylvania Department of Human Services

Certificate, Nursing Home Administration

Coursework to qualify to sit for Nursing Home Administration License Exam

Bachelor'S Degree, Kinesiology And Exercise Science

High School Diploma