Devon Berry Email & Phone Number

Greenville, NC, US

Winterville, NC, US

Winterville, North Carolina, US

Greenville, North Carolina, US

• Managed all aspects of the company's IT infrastructure, including endpoint management, user management, software management (Yardi/Office 365), security, cloud and on-premises infrastructure, and network.
• Lead and managed complex projects and teams proactively.
• Analyzed network traffic, system logs, and security events to detect and mitigate security threats, including advanced persistent threats (APTS), malware, and phishing attacks.
• Developed and maintained security awareness programs and training materials for employees, vendors, and contractors to ensure compliance with security policies and procedures.
• Managed and maintained identity and access management systems, including single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM), to ensure secure and efficient access to.
• Developed and implemented IT governance policies and procedures to ensure compliance with regulatory and industry standards.

Durham, North Carolina, US

• Assisted clients with diagnosis of software and hardware issues and concerns.
• Assist Corporate IT with performing security risk and disaster recovery assessments as well as assisting Executive Assistant/Director of communications with technology lifecycle refresh process.
• Provide support to maintain data storage and permissions to ensure access is correct for all end users during migrations, backups, and day-to-day use using accuracy and attention to detail.
• Collaborate with 4 team members to accomplish daily missions involving movement of material, physical inventory counts, and recording/reporting inventory movements.
• Provided comprehensive technical support and maintenance to 300+ end-users across the organization, resolving hardware, software and network issues in a timely fashion.

• Performed maintenance, repair, and evacuation of all communications and electronics equipment.
• Provided technical assistance to both subordinates and supported users; supervised the operation and proper use of TM.
• Scheduled and performed user level maintenance on TM, tools, and special test equipment.

Fayetteville, NC, US

• Installation and configuration of printers on networks as well as maintaining hardware performance, network connectivity, and software updates.
• Utilized affective communication skills responding to printer repair calls from clients.
• Acquired proficiency in advanced maintenance of printers, fax machines and copiers in accordance with company protocol.
• Provided support, including procedural documentation and relevant reports
• Supported the roll-out of new applications and updates

Winterville, North Carolina, US

• Assisted in operation and maintenance of an enterprise network, as well as helping manage network security and policies.
• Assisted in managing client service requests via a ticketing software application using time management and organizational skills.
• Managed the inventory control system for all assets as well as data entry for inventory reporting.
• Maintained users' accounts setups and profiles and dealing with password issues
• Tested and evaluated implementation of new hardware/software deployments.

Richfield, Minnesota, US

• Processed all paperwork for inbound/outbound shipments.
• Updated and modified internal programs for inventory control, stock counts, and store merchandising.
• Planned and executed logistics management including customer service, packaging, assembly, and operations.

Greenville, NC, US

• Creating test data using SQL, writing SQL queries for back-end testing.
• Coordinating acceptance testing processes documented and addressed all the issues during the testing.
• Verification of various components integration of the application and end-to-end testing execution.
• Used ticketing system to respond to requests and execute software maintenance.

Associate Of Arts And Sciences - Aas, Cyber Security

Associate Of Arts And Sciences (Aas), Computer Programming