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Devon Bourne Email & Phone Number
Service Desk Analyst
at
Dalhousie University
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✓ Verified July 2026
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Who is Devon Bourne? Overview
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Quick answer
Devon Bourne is listed as Service Desk Analyst at Dalhousie University, based in Canada. AeroLeads shows a matched LinkedIn profile for Devon Bourne.
Devon Bourne previously worked as Information Technology Support Officer at Caricom Impacs and Information Technology Intern at Caribbean Development Bank. Devon Bourne holds Master Of Science - Ms, Business Analytics (Core.) from The University Of The West Indies Cave Hill Campus.
Company email context
Email format at Dalhousie University
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Dalhousie University
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Profile bio
About Devon Bourne
Highly motivated and skilled ICT support of6cer with a Master's Degree in Business Analytics, offering a solid foundation in technology troubleshooting and a deep understanding of data analysis. Equipped with exceptional problem-solving abilities, I possess a strong aptitude for quickly diagnosing and resolving complex technical issues.
Listed skills include Sharepoint, Linux, Network Troubleshooting, Office 365, and 18 others.
Current workplace
Devon Bourne's current company
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5 roles
Devon Bourne work experience
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Service Desk Analyst
Information Technology Support Officer
• Manage end user issues, primarily with PC network, hardware and software issues• Implement and maintain backup of ProxMox VM servers for testing and updating VMs for live environments• Installation and maintenance of office ICT equipment and infrastructure • Responsible for Active Directory Management for end-users• Firewall & Network Configuration• Virtual Environment Management• Setting-up and supporting High-level meetings with management and external parties • Helpdesk response management with ticketing system
May 2022 - Apr 2023
Information Technology Intern
• Document Digitization and file integrity to assist organization during a system upgrade • Aid with Network Management and Security (MS Azure)• Supported Service Desk with daily tasks and responding to end-user tickets (Jira)• System repair, formatting & deployment for end-users
Aug 2020 - May 2022
Information Technology Summer Intern
Sol Caribbean Ltd.
Performed formatting and repairs of end-user systems and assisted with issue-ticketing systemSystems & Network management (IP management with riverbeds, cable crimping, static IP assignment to pc’s)Network Vulnerability Management Software testing to ensure that company setup matches global standardStorage & Database Management (Ctera, vSphere)
Jun 2019 - Aug 2019
3 education records
Devon Bourne education
Master Of Science - Ms, Business Analytics (Core.)
Bachelor Of Science - Bs, Information Technology, Honours
Associate Of Science - As, Mathematics And Information Technology
FAQ
Frequently asked questions about Devon Bourne
Quick answers generated from the profile data available on this page.
What company does Devon Bourne work for?
Devon Bourne works for Dalhousie University.
What is Devon Bourne's role at Dalhousie University?
Devon Bourne is listed as Service Desk Analyst at Dalhousie University.
Where is Devon Bourne based?
Devon Bourne is based in Canada while working with Dalhousie University.
What companies has Devon Bourne worked for?
Devon Bourne has worked for Dalhousie University, Caricom Impacs, Caribbean Development Bank, and Sol Caribbean Ltd..
How can I contact Devon Bourne?
You can use AeroLeads to view verified contact signals for Devon Bourne at Dalhousie University, including work email, phone, and LinkedIn data when available.
What schools did Devon Bourne attend?
Devon Bourne holds Master Of Science - Ms, Business Analytics (Core.) from The University Of The West Indies Cave Hill Campus.
What skills is Devon Bourne known for?
Devon Bourne is listed with skills including Sharepoint, Linux, Network Troubleshooting, Office 365, Networking, Cascading Style Sheets, Nosql, and Html.
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