Concierge
- Received, sorted, and ensured accurate delivery of 100+ packages daily, maintaining efficient and organized package management for a high-profile apartment building.- Demonstrated strong communication skills by handling resident inquiries, answering phones with professionalism, and addressing requests with promptness and courtesy.- Provided exceptional customer service by assisting residents with diverse needs, enhancing overall resident satisfaction and fostering a welcoming community atmosphere.- Collaborated with property management and security teams to ensure building policies were followed, contributing to a safe and respectful environment for all residents.