Devon Cesario Email & Phone Number

New York, United States

• Launched virtual reality department alongside senior management anddeveloped a comprehensive training module for onboarding new teammembers
• Oversee 150+ sales associates, while also leading virtual realitydepartment with 50 direct reports
• Identify areas for optimization and develop actionable plans to drivegrowth within respective department that profits $60k solely in ticketsales weekly
• Continuously creating procedures for improvement of processes whichinclude partnering with team members at Dreamscape for tracking andmaintaining inventory
• Responsible for managerial opening/closing business procedures,staffing, zoning plans, team scheduling, coaching and client facingtasks

• Set up and facilitated conference for large businesses and acted as aliaison between clients, their investors or interested third parties
• Communicated with all levels of businesses which involved heavyschedule management for high profile executives
• Assisted in the development of new techniques to improve handling ofconference call-flow which averaged 120+ calls per month
• Performed all administrative duties which included creatingconfidential reports for each client

• Managed team of 20+ members that exceeded established store goalson a daily basis
• Handled all client facing tasks while leading the team and overseeingentire store operation
• Performed payroll functions, training, and performance evaluations todevelop and improve sales and service programs
• Executed floor changes, sale and promotional events while maintainingbrand standards for maximum results (900+ costumes in addition to800+ individual merchandise skus to manage)