Devon Cesario Email & Phone Number

New York, United States

• Launched virtual reality department alongside senior management anddeveloped a comprehensive training module for onboarding new teammembers• Oversee 150+ sales associates, while also leading virtual realitydepartment with 50 direct reports• Identify areas for optimization and develop actionable plans to drivegrowth within respective department that profits $60k solely in ticketsales weekly• Continuously creating procedures for improvement of processes whichinclude partnering with team members at Dreamscape for tracking andmaintaining inventory• Responsible for managerial opening/closing business procedures,staffing, zoning plans, team scheduling, coaching and client facingtasks

• Set up and facilitated conference for large businesses and acted as aliaison between clients, their investors or interested third parties• Communicated with all levels of businesses which involved heavyschedule management for high profile executives• Assisted in the development of new techniques to improve handling ofconference call-flow which averaged 120+ calls per month• Performed all administrative duties which included creatingconfidential reports for each client

• Managed team of 20+ members that exceeded established store goalson a daily basis• Handled all client facing tasks while leading the team and overseeingentire store operation• Performed payroll functions, training, and performance evaluations todevelop and improve sales and service programs• Executed floor changes, sale and promotional events while maintainingbrand standards for maximum results (900+ costumes in addition to800+ individual merchandise skus to manage)