Devon Coward Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

Orlando, Florida Area

♦ Managed a total of 100 plus multi benefits clients, Multi Services Client ♦ Processed Claims ♦ Provided carrier insurance processing, 401k and pension claims for family and employee with qualifying life events. ♦ Reviewed coworkers files to ensure that format policies were followed and make recommendations for revisions as needed.

400 West Robinson Street Orlando Florida

♦ Conducted investigations to access risks related to child safety. ♦ Provided mental, emotional and social support to children. ♦ Testified in court and documented investigations findings that support recommended outcomes to the court. ♦ Participated in multi-disciplinary meetings to develop case plan with the goal of family reunification.

17 South Westmoreland Drive Orlando Florida, 32817

♦ Contacted clients and companies with various outstanding debt and stablished repayment schedules and procedures based on clients financial situations. ♦ Created accounts for new clients and vendors using D&B Credit Reporting and open either credit line accounts or source lines of credit ♦ Collected or deposited money into accounts, disburse funds from cash accounts to pay bills or invoices. ♦ Kept records of collections and disbursements and ensured accounts are balanced. ♦ Arranged debt repayment or establish repayment schedules, based on costumer’s financial situations. ♦ Located and notified costumers of delinquent accounts by mail, telephone to solicit payment. ♦ Persuaded costumers to pay amounts due on credit accounts, damage claims or non-payable checks or to return merchandise and advised costumers of necessary actions and strategies for debt repayments.

Air Tran Hdq Orlando Fl, 32827

♦ Responsible for monitoring daily settlement process; including validation of outgoing daily activity log, recording settlement amounts by payment type , compile and process customer chargebacks for different forms of payment. ♦ Balanced ARC and other payments for all debit memos. ♦ Participated in several projects to enhance accounting Department. ♦ Prepared and recorded general ledger entries for military charters and Certegy Checks. ♦ Proficient in several financial systems used in recording and tracking customer receivables. ♦While working as a Seniors Accounts I was assigned other responsibilities such as Collections Agent, Daily Submission Liaison, Chargeback Specialist and Ticket Auditor.

4700 Estate Charlotte Amalie,St. Thomas U.S.V.I

Master'S Degree, Public Administration

Bachelor Of Applied Science (B.A.Sc.), Criminal Justice- Homeland Security

Activities and Societies: Delta Mu Sigma- Treasurer

Education record