Devon Cox

Devon Cox Email and Phone Number

Devon Cox's Location
Calgary, Alberta, Canada, Canada
Devon Cox's Contact Details

Devon Cox personal email

n/a
About Devon Cox

Devon Cox possesses expertise in project management, software documentation, requirements analysis, troubleshooting, business analysis and 38 more skills. Colleagues describe him as "Devon is a highly capable project manager who set clear and direct expectations of what he expected from his direct reports. He's highly skilled in handling customer escalations and in his extensive knowledge in IT and EMR related fields. His skill in being able to manage and be present for his team who were spread throughout the country truly set him apart from all other managers i have previously worked with. It was a true pleasure to work with him and his skills and expertise are missed by all those who worked with him daily. He would be a great asset to any organization that chooses to recognize the value of a great employee."

Devon Cox's Current Company Details

Devon Cox Work Experience Details
  • Mnp
    Manager - Solutions Delivery
    Mnp Jan 2024 - Aug 2024
    Calgary, Alberta, Canada
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  • Gatekeeper
    Implementation Consultant
    Gatekeeper Jan 2023 - Jan 2024
    View
  • Staffbase
    Technical Onboarding Engineer - Team Lead (North America)
    Staffbase Dec 2021 - Jan 2023
    Remote
    - Work day to day with global customers to guide and assist with technical requirements, expectations and roadblocks along the way.- Assist with technical setup and configurations within their environments- Technical onboarding - North America team management, including mentoring, coaching and career progression activities- Manage a team of onboarding engineers across North America, assisting with coaching, career progression and escalation management activities.- Collaborate with various team managers on operational improvements and process efficiency activities
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  • Bananatag
    Technical Onboarding Engineer - Team Lead (North America)
    Bananatag Nov 2021 - Dec 2021
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  • Bananatag
    Technical Onboarding Engineer
    Bananatag Jun 2021 - Nov 2021
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  • Telus Health Solutions
    Sr. Business Analyst
    Telus Health Solutions Mar 2018 - May 2021
    - Customer experience Impact analysis on new features or customer support responsibilities.- Prepare and update management teams on schedules and impact details- schedule/execute knowledge transfer documentation and education sessions- Attend and represent customer experience teams on various weekly product meetings and project updates.- Reporting for short and long term impacts for resourcing and call drivers on any operational changes.
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  • Telus Health Solutions
    Manager - Client Service Management
    Telus Health Solutions Jun 2015 - Mar 2018
    Remote
    Inside sales team management for existing customer contract amendments or add on service requests. Department process documentation creation and management to define KPIs and long term success criteria.
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  • Telus Health Solutions
    Project Manager Ii
    Telus Health Solutions Mar 2014 - Jun 2015
    Vancouver, British Columbia, Canada
    Project manager for a large scale provincial driven project for a long term strategic health care initiative.
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  • Qhr Technologies
    Implementation Project Manager
    Qhr Technologies Mar 2007 - Dec 2013
    Kelowna, Bc
    End to end user support and complete implementation of a physician based EMR solution. Managed a team of 12 in diverse roles and delivery requirements across Canada.
  • Renfrew Insurance Ltd.
    Technical Support Specialist
    Renfrew Insurance Ltd. 2004 - 2006
    Calgary, Ab
    Hardware and software troubleshooting, installations, upgrades and server builds in a multi office WAN.
  • Cub Engineering Ltd
    It Administrator
    Cub Engineering Ltd 2001 - 2004
    All aspects of technology and maintenance of a small engineering company including user support and hardware/software upgrades.
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Devon Cox Skills

Project Management Software Documentation Requirements Analysis Troubleshooting Business Analysis Databases Citrix Microsoft Sql Server Sharepoint Integration Hardware Sql Team Leadership Software Development Management System Administration Process Improvement Itil Operating Systems Network Administration Quality Assurance Enterprise Software It Strategy Software Project Management Cloud Computing Change Management Windows It Service Management Programming Business Process Improvement Unix Mysql Computer Hardware Xml Software Implementation Database Design Java Vendor Management Database Administration Agile Methodologies Ehr Linux Hl7

Frequently Asked Questions about Devon Cox

What is Devon Cox's email address?

Devon Cox's email address is de****@****rhq.com

What is Devon Cox's direct phone number?

Devon Cox's direct phone number is +125097*****

What skills is Devon Cox known for?

Devon Cox has skills like Project Management, Software Documentation, Requirements Analysis, Troubleshooting, Business Analysis, Databases, Citrix, Microsoft Sql Server, Sharepoint, Integration, Hardware, Sql.

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