Devon Crowell Email & Phone Number

Moncton, New Brunswick, Canada

Moncton, New Brunswick, Canada

Marketing, graphic design and web development

Moncton N.B.

Outside of expected duties, I have created MOXIESVIP.com an online training and auto correcting Quiz website that all employees of the Atlantic franchise use. Each user has a unique login and retention of test scores, paired with video and PDF based study guides.Also I have created MbarTV, our own in house TV channel / digital display system, that features our own in house specials and information paired with catchy videos to draw attention to the in house ads and info.The General Manager is responsible for successfully running all aspects of the restaurant operations in accordance with the policies, procedures and goals set forth by the company.Duties: - Maximize long-term profitability through upholding team morale, employment standards, excellent guest satisfaction and the skills of all crew and managers within the restaurant.-Achieve and sustain Financial targets and performance goals.-Ensure complete guest satisfaction at all times, at an excellent level.-Provide on-going motivation, coaching and effective leadership development of team members and managers.-Oversee and ensure general maintenance and cleanliness of property is maintained at all times.-Expert scheduling.-Manage and analyze financial parameters and controls for all areas of the restaurant and determine business priorities.-Recruiting-Facilities.

Kananaskis, Alberta, Canada

THE RESPONSIBILITIES: Reporting to the Director of Food and Beverage, the Bar Manager is responsible for the successful operations of the Bighorn Lounge and Woody’s Pub. The Bar Manager will be responsible for:• Member of the operations team• Motivation of employees to provide excellence in service, developing strong channels of communication and fostering team spirit.• Assisting in the Training of the Big Horn and Woody’s Pub team, ensuring that the highest standards are maintained in terms of both the service provided to guests and the training given to Staff.• Support, motivate and lead the employees of the Bighorn Lounge and Woody’s Pub.• Conduct opening and closing duties• Actively participate in recruitment by sorting résumés, scheduling and conducting interviews, and working with PR to ensure all necessary paperwork is completed.• Oversee training of all employees in the Bighorn Lounge and Woody’s Pub.• Conduct Employee Development Reviews for all employees in the Bighorn Lounge and Woody’s Pub.• Ensure financial success of the Bars department• Maintain all Delta Food and Beverage Standards with an emphasis on Delta Hallmarks.• Maintain all Standard Operating Procedures in the Bighorn Lounge and Woody’s Pub.• Provide floor coverage during peak business times.• Create innovative menus, promotions and events in the Bighorn Lounge and Woody’s Pub.• Scheduling of all staff in the Bighorn Lounge and Woody’s Pub.• Maintain a safe working environment in all areas

THE RESPONSIBILITIES: Responsible for the successful operations of the Dragon Bistro. Brand creation and recognition. New location opening, recruiting and staff training. Menu and promotion creation and implementation.• Motivation of employees to provide excellence in service, developing strong channels of communication and fostering team spirit.• Support, motivate and lead the employees• Conduct opening and closing duties• Actively participate in recruitment by sorting résumés, scheduling and conducting interviews.• Conduct Employee Development Reviews for all employees.• Ensure financial success of the Dragon Bistro• Provide floor coverage during peak business times.• Create innovative menus, promotions and events.• Scheduling of all staff• Maintain a safe working environment in all areas

Yonge St Toronto Canada

A lively local pub in the heart of Rosedale on the corner of Yorkville in downtown Toronto.Here, I assisted in re-branding and marketing and promotion of the Pub. Taking an existing location and improving on atmosphere and brand recognition, as well as an increased promotional and social media presence. Menu creation and website development were key marketing pieces, while refinement of systems and processes, brought the revenues into expected margins.Staff retraining / education were key components to the refinement of this location.

53 Main St North, Markham Ontario

A historical 30+ year old pub. The "local pub" that has 2 levels with full service bars on both floors and a 150 seat patio with a fully functional bar with 12 draft lines and TVs on the patio. Featuring live local bands every Thursday, Friday, Saturday and Sunday afternoons on the patio for summer.www.theduchessonline.com

Hotel & Restaurant Management Certification, Hotel & Restaurant Busines Management, Certified

Bachelor Of Commerce (B.Com.), Business/Commerce, General