Front Desk Receptionist
Current- Scheduling patients for upcoming appointments for Dr. Park M.D., Anna Dodd (FNP-C, DCNP), and NBMC Laboratory.- Maintaining customer service etiquette to provide a quality experience for incoming patients inside and outside the office.- Navigating software's like EPIC, RightFax, Word, and Excel to perform daily office functions. - Operating phones and other office utilities (fax machine, printers, scanners) to assist patients with questions or outside facility requests.- Scanning forms and insurance cards into patients charts to update medical records.- Understanding insurances in order to provide assistance to patients.- Organizing paperwork and files to send off to corresponding departments.