Devon Faust Email & Phone Number

Allentown, Pa, Us

• Review prescription invoices• Ensure invoices are billed properly per subscribers medical insurance coverage• Handle customer phone calls in regards to customer concerns and billing questions• Contact insurance companies to obtain proper insurance coverage• Medical record reviews• Ensure patients are being billed in regards to proper stay at facilities• Work rejections and Prior Authorizations• Work on overrides that may occur with hospice as well as Medd issues

Allentown, Pa

• Ensure staff completes daily workflow• Supervises 20 employees• Complete payroll bi-weekly • Perform monthly quality reviews on staff ensuring procedures are understood • Address performance and business issues within the team• Accurately complete coaching’s and write-ups • Processes disputes from facilities and General Managers

• Assistant to the manager of department• Knowledgeable of customer service practices and principles• Ensure policies are followed• Trained new employees• Conduct yearly audits and quarterly skill reviews• Customer service call center, directed customers to a qualified store representative• Efficiently use computerized register and inventory systems• Process customer transactions• Handle customer concerns• Completed manager in training program• Currently participating in leadership program• Developed and implemented floor plan creating efficient use of space

• Ordered supplies for new military training unit and maintained budget• Maintained approx. $500,000 budget• Kept accurate records of incoming and outgoing stock• Received, inspected, and inventoried Training Unit’s supplies and equipment• Prepared all unit/organizational supply documents• Created inventory and supply documents using Excel• Issued and received small arms and crew served weapons• Secured and controlled weapons and ammunition in secured areas• Performed inventory on all supplies and weapons• Supervised twelve trainees assisting with daily tasks• Attained rank of E-5

High School Diploma

Bachelor'S Degree, Paralegal Studies