Devon Ferguson Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Brought on as a merchandiser and soon grew to help lead the team under sales manager. Quickly learned and mastered knowledgeability of the brands and full range of products within the Scott's portfolio. Efficiently and effectively, executed and prioritized the many tasks, projects and responsibilities needed to daily succeed in a fast paced and competitive merchandising environment. Key outcomes: * Helped train/coach 3 new members for our sales team which directly improved our team's effectiveness* Developed/strengthened relationships with key location management at major retail home centers within assigned Charlotte territory.* Created marketing and sales opportunities to increase in-store presence of Scott's Company brands * Increased sales directly to the end use customers through face to face marketing and education while also delivering exemplary customer service

Mooresville, North Carolina

Hired as Bartender, work many nights as Manager, with hands on assistance to Owner to run Bar more successfully. Responsible for effectively & efficiently handling overall finances & accounting of all cash & credit card sales each weekend night worked.. Channel distribution examples includes trades/vendors & suppliers like beer manufacturers, local winerys, food & alcoholic sources, bands/musicians & Uber drivers. Emphasis on purchasing & booking all products & services within the local market when possible to support the Lake Norman community & economy. Attention to focus on green & environmentally friendly products and sustainable business practices to run as socially responsible business. Key Outcomes:* Sales responsibility for selling both brand & specialty drinks with personal emphasis toward "product-upselling" to increase bar's profitability.* Marketing & promoting band events/entertainment to increase new customers, maintain retention & loyalty.* Concentration on new & innovative expense reductions, improved inventory management & building marketshare with new & existing customers in a highly competitive entertainment industry within the Lake Norman area.

Charlotte, North Carolina Area

Soon after graduating college, I joined this national firm to broker freight services and manage logistics for up to 20 shipments per week. This role was a mix of existing client services and new business development. I provided 24/7 support, quickly resolving issues to ensure the satisfaction of both my clients and driver-partners. Key outcomes:• Regularly exceeded sales goals by maintaining a pipeline of new projects and driving new business throughout roughly 200 sales calls each day.• Established a reputation with my clients and drivers for reliability, integrity, and problem solving.Specialties: Logistics Coordination, Freight Services, Client Service Delivery, New Business Development, Vendor Relations, Problem Solving, Scheduling, Project Coordination, Revenue Generation

North Carolina, South Carolina, Virgina, And Tennessee Area

Working in this small, independently owned and operated printing services business since college, I work with clients including Shutterfly, Wells Fargo, and the University of North Carolina. I coordinate and support sales, scheduling, shipping, maintenance service needs, and on-site repairs. Some outcomes include:• Implemented direct sourcing strategy to raise profit margins 100%.• Introduced eCommerce practices that streamlined and improved the customer experience.• Increased service call productivity and efficiency by 50%. Specialties: Client Services, Technology Sales, Inventory Management, Process Improvements, Vendor Relations, Client Satisfaction

Banner Elk, North Carolina

When I accepted a dishwashing role with The Painted Fish Café, I never anticipated that I would be managing bar operations within only 1 month. In that short time, I quickly trained for multiple roles until I ultimately settled into this leadership role. I worked within existing internal systems—and modernized our inventory and reporting practices. I built a loyal clientele, and even had the opportunity to introduce some of my professors to my signature cocktails. Some accomplishments included:• Worked up to 40+ hours while a full-time college student.• Reduced bar costs 20% through new supply sourcing and pricing negotiations.• Transitioned to freshly made cocktail mixes and introduced fun promotions that boosted sales 10%.Specialties: Inventory Management, Team Training, Cost Controls, Process Improvements, Reporting, Client Services, and Vendor Relations

Mooresville, North Carolina

I started working at one of Harris Teeter’s busiest locations while still in high school and continued to do so during my first 2 years of college. I cross-trained in all departments, which allowed me the flexibility to pitch in where needed. Customers and supervisors recognized my commitment to service excellence and proactive approach, which earned me recognition as Customer Service Associate of the month on multiple occasions as well as performance bonuses. I was one of the go-to, on-the-job trainers for new hires and helped 2 dozen team members quickly get up to speed. Specialties: Customer Service, Product Knowledge, Customer Satisfaction, Training, Team Leadership, Policies & Procedures