Responsible for opening and closing museum when required.Scheduled and managed volunteer hours for daily museum operations and special events. Created new, and updated existing training material for volunteers. Was responsible for training new and returning volunteers on museum topics, new exhibits and programs. Assisted the Director and Curator with a variety of organizational and exhibit related tasks.Lead meetings and worked with a team to create and implement new exhibits of various size. Designed, assembled and implemented physical and digital exhibits, most notably the virtual version of "Walking into Greatness: Bryan A. Stevenson". Assisted in writing exhibit text and ensuring accuracy.Researched topics relevant to the museum and exhibits to use for genealogical research, future exhibitions and to increase overall knowledge of subject.Collaborated with the Director in the planning and preparation of the annual museum fundraiser and other events. Represented the museum at various local and community events and served as the museum liaison. Established good communication with the Director, Board of Trustees, committee members, and volunteers and members of the community. Scheduled and lead tours of the museum for school groups and private organizations. Worked to manage and maintain the museum collection.Was responsible for the creation of the monthly newsletter for the general public and a second one specifically tailored to the organization's volunteers. Managed the museum’s social media accounts which included creating new posts, responding to inquiries and mediating comments if needed. Researched, wrote and produced educational video content for various digital platforms.

• Responded to customer needs by conducting sale transactions.• Provide training and a smooth transition for new employees. • Implemented and maintain new methods of organization.• Design displays and updated information daily.• Assisted in training new employees, and promoting customer service.• Collaborated with other employees on a daily basis.• Generated positive experience for customers and fellow employees.