Devon Geter Email & Phone Number

●Troubleshoot and resolve hardware, software, application, network, user access or related issues● Create knowledge base articles and utilize resources such as websites and help desk tools to locate solutions to problems● Walk users through installing local and network hardware devices such as printers on workstations● Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, escalate problems to appropriate individuals

Indianapolis, Indiana, United States

• Supervise up to 8 students with disabilities• Collaborate with peer facilitators to enhance student life skills• Lead group instruction as well as engage in one-on-one time • Collect data on behavioral issues

• Coach group of 12 freshmen cornerbacks • Collaborate with 7 other coaches to prepare for weekly opponents • Assist with filming and providing footage during live games • Encourage a positive morale to be a successful student-athlete

• Responsible for processing orders, troubleshooting, and answering questions for several multimillion national accounts• Multitasked by servicing calls concurrent with live chats• Served as a trainer and mentored new associates on managing accounts• Provided quality care to accounts by delivering white glove customer service• Managed customer relationship with corporate partners

Cybersecurity

Master Of Science, Athletic Administration

Bachelor Of Science (Bs), Sports Studies

Education record