Devon Geter Email & Phone Number

• Troubleshoot and resolve hardware, software, application, network, user access or related issues
• Create knowledge base articles and utilize resources such as websites and help desk tools to locate solutions to problems
• Walk users through installing local and network hardware devices such as printers on workstations
• Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, escalate problems to appropriate individuals

Indianapolis, Indiana, United States

• Supervise up to 8 students with disabilities
• Collaborate with peer facilitators to enhance student life skills
• Lead group instruction as well as engage in one-on-one time
• Collect data on behavioral issues

• Coach group of 12 freshmen cornerbacks
• Collaborate with 7 other coaches to prepare for weekly opponents
• Assist with filming and providing footage during live games
• Encourage a positive morale to be a successful student-athlete

• Responsible for processing orders, troubleshooting, and answering questions for several multimillion national accounts
• Multitasked by servicing calls concurrent with live chats
• Served as a trainer and mentored new associates on managing accounts
• Provided quality care to accounts by delivering white glove customer service
• Managed customer relationship with corporate partners

Cybersecurity

Master Of Science, Athletic Administration

Bachelor Of Science (Bs), Sports Studies

Education record