Securities and investment advisory services offered through Osaic FA, Inc., member FINRA/SIPC. Osaic FA is separately owned and other entities and/or marketing names, products or services referenced here are independent of Osaic FA.

• Led a team of three colleagues through a process improvement project that dealt with consolidating 30 complex customer service reports into a single Access database. • Created various weekly analyses for senior management using historical data that helped to improve business processes by minimizing personnel costs based on seasonal head counts. • Initiated one-on-one meetings with executives to gain perspective and experience on managing business relationships with external partners and clients, as well as key insights in the banking and business industry.• Conducted multiple projects delegated by Senior Management in the areas of revenue generating, and cost cutting, and performed analyses that showed effects of growing profits attributed to lower costs within Citigroup.

• Partnered with the buyer of the outdoor retail department in the planning, budgeting, and international sourcing of their garments.• Performed internal audit at three retail stores to assess whether they were operating up to company standards.• Assisted in creating cash flow statements for executive management regarding sales figures from the company’s stores throughout South Africa. • Executed over 100 orders for the purchase of inventory from international suppliers using a complex ordering system.• Gained significant exposure to all areas within the company such as marketing, finance, technology, outdoor retail, and shipping.