Oversee and manage all aspects of internal meetings including include annual Sales Kickoff & QBRs, Pre-Sales, Delivery Summit, Incentive trips and more. As well as serving as an event partner and resource for smaller groups and meetings planned by other employees.

Coordinate with cross-functional team members to write, design, and produce regular franchise and company communications and business updates for the Arby’s and Rusty Taco brands. Write, edit, and review executive communications for both Arby’s and Rusty Taco as needed. Coordinate with key stakeholders from Inspire Brands, foundation, and shared services teams on system-wide communications intended for Arby’s and Rusty Taco brands. Create and edit materials to support business objectives that reinforce brand culture, vision, purpose, and values. Editorial planning for brand-specific communications throughout the year, meet with leadership on proposed communications and calendaring. Create and publish an editorial and culture newsletter for Arby’s and Rusty Taco quarterly to increase employee and franchisee engagement. Review readership reporting through the communications platform quarterly to assist with future planning. Participate in weekly brand leadership meetings to provide brand communications updates and statistics. Project managed all content for Arby’s Worldwide Franchise Convention for 900+ attendees, created and produced all main stage messaging, presentations decks, and talking points for C-Suite of Arby’s. Manage convention communications and planning for franchise, vendor, and team member attendees. Assist in the overall communications and organization for brand conventions and coordinate with outside vendors and partners. Plan, execute, and support all brand meetings, both in-person and virtual, for franchisee and team member audiences. Content creation and management of all presentation decks for quarterly team member town halls and individual department meetings.

Manage communications channels explicitly designed for C&T organization, including C&T Newsroom, e-newsletter, etc. Publish all ad hoc e-mail communications and monitor effectiveness of channel via tracking. Support the four hotel communications managers and the director in developing and executing specific communications programs. Write content for the internal newsroom and broader campaigns, including researching and collecting relevant information. Coordinate logistics for global town hall meetings, including arranging locations, call-in numbers, meeting announcements, speakers, and distribution of PowerPoint presentations. Maintain communications calendar, coordinate with other teams, and disseminate with DM senior leaders monthly. Coordinate internal communications and activities. Serve as key communications and employee activities contact within Commercial & Technology team globally to coordinate internal communications initiatives and activities. Support senior C&T leaders, including SVP, VPs HR business partner supporting Commercial & technology. Support and disseminate Internal and hotel communications colleagues across IHG. Work with the Global Corporate Affairs Americas team to distribute communications, event information, or key messaging to the Commercial and Technology teams.

Served as the in-region liaison for all communications and engagement efforts. Provided support to the global team on Americas-based communications. Supported the Regional Vice President with all internal communications, team meetings, and engagements. Created and managed the monthly team newsletter and managed all in-region events, both small and large scale, from start to finish, including attendee management, budgeting, communications, hotel visits and contracting, the logistical run of show, on-site coordination, payments, sponsor management, vendor management, etc. Provided support to all regional teams for crisis management, assisting with communications and disseminating said communication. Created and managed America’s hotel engagement strategy, including the owner satisfaction survey and the tracking and reporting of data. Develop, maintain and promote department’s communications collateral templates, including PowerPoint templates, email templates, VM templates, memo templates, etc. for use by all employees

Responsible for all executive calendar management and support by creating, updating, and rescheduling invitations. Coordinated, planned, budgeted, managed, and executed departmental corporate and social meetings, including quarterly volunteer events for 70 plus team members. Provided communications support to the Vice President of America’s Technology for all department-related announcements and monthly newsletters. Managed executive travel and hotel arrangements both domestic and internationally by company travel policy. Prepared expense reports promptly. Maintained human resources records for the team by recording new hires, transfers, terminations, changes in job classifications, merit increases, tracking vacation, sick, and personal time and assisted in maintaining employee engagement and team morale by holding team-building activities and volunteer opportunities and assisted in the management of the department budget and keeping track of risks and opportunities.

Demonstrated comprehensive support in scheduling, coordinating, and managing meetings in a fast-paced environment. Assisted in coordinating, planning, managing, and executing corporate events on a business and social level while interacting with senior executives of fortune 500 companies. As well as assisting with reconciliation of events, hotel blocks and event dinners. Experience with Site/hotel/vendor selection (Cvent), agenda creation, web-based registration management (SignUp4), hotel communication pre and post-event, creative concepts as well as post-event communication

Demonstrated capacity to provide comprehensive support in scheduling and managing meetingsAssisted in planning the Americas Regional Conference (ART U) in Las Vegas with over 1,000 attendees while interacting with IHG senior executive management while attending ART U. Planned a meet and greet breakfast event for employees with the new Chief Operating Officer - Bob MorseComposed press releases and media strategies for upcoming IHG promotions - Proven track record of accurately completing research, information management, and marketing support activities within demanding time frames.Worked with Owner Relations team on creating new collateral material for potential ownersAttended and managed the IHG booth at the Hunter Conference in Atlanta; attended by high profile Owners and FranchiseesAccompanied Corporate Communication, Owner Relations, and the Brand Management departments on-site visits for upcoming eventsCreated the AAHOA Owner event invitation for the Owner Relations teamAssisted in the planning and executing of the Crowne Plaza Invitational at Colonial in Dallas, Texas. Attended and interacted with IHG senior executive management, key Owners, and Franchisees while in Dallas

Solicited, Planned & Managed private and public eventsObtained new business by selling our venue to potential clients