Specialist, Amer Hotel & Owner Communications, Engagement & Events
Windsor, Berkshire, Gb
Served as the in-region liaison for all communications and engagement efforts. Provided support to the global team on Americas-based communications. Supported the Regional Vice President with all internal communications, team meetings, and engagements. Created and managed the monthly team newsletter and managed all in-region events, both small and large scale, from start to finish, including attendee management, budgeting, communications, hotel visits and contracting, the logistical run of show, on-site coordination, payments, sponsor management, vendor management, etc. Provided support to all regional teams for crisis management, assisting with communications and disseminating said communication. Created and managed America’s hotel engagement strategy, including the owner satisfaction survey and the tracking and reporting of data. Develop, maintain and promote department’s communications collateral templates, including PowerPoint templates, email templates, VM templates, memo templates, etc. for use by all employees