Devon Hickey Email & Phone Number

With a strong background in learning delivery facilitation, I have audited, maintained, and facilitated training material in an Adult Learning environment, equipping newly hired employees with the tools for success. Through collaboration with business partners and active participation in decision-making committees, I have consistently aligned business practices with organizational goals. Operating with integrity and tactfulness, with excellent coaching and communication skills, I have demonstrated the ability to effectively de-escalate situations and provide exceptional customer care as an Escalation Specialist. As a Sales Representative and Service Representative, I have developed relationship-building, teamwork, and customer-focused skills, solidifying my commitment to integrity and dependability.