Devon Isaacson Email & Phone Number

Norcross, Ga

• Utilize programs such as Five9, Microsoft Dynamics and AS400 to record all details of customer inquiries, including sales, troubleshooting, and potential future sales.• Provided marketing methods to expand a client’s company financial growth.• Identified clients’ concerns and provided solutions that maintained a positive working relationship.• Assisted clients with navigation through our online company website, resulting in an increase in sales over the fiscal year.

Greater Atlanta Area

Prepare new members of the company with procedural paperwork and training.Explore different applications such as Microsoft Excel, SPSS and PSPP to properly monitor the flow of business throughout the week. Conduct interpretation services when needed with clients who did not know English as their primary language. Resolve any issues and employee disputes which occurred on the company property.

Lawrenceville, Georgia

Utilized social media applications and websites to inform others on the upcoming election, as well as collected data from voter surveys, person to person interaction and through phone calls.Assisted in organizing informational events including fundraisers, meet and greets, and town hall meetings, ensuring the public would be well informed about their competing Georgia candidates.Increased voter response and participation in certain areas by 25 percent by providing direct communication routes between citizens and their politicians, allowing citizens to voice any concerns they may have had.

Seville, Spain

Educated students from different countries such as Germany, Korea and Iraq in both English and Spanish translation, speech and writing. Guided younger students from Morehouse College in Spanish pronunciation and verb conjugation. Launched Skype and in class sessions where participants practiced Spanish speaking activities with students from other countries.

Greater Atlanta Area

Spearheaded a social media platform that connected and partnered the Spanish Club with organizations from other colleges that share the club’s mission to advocate for Latin American immigrants’ rights in the United States.Increased the attendance and volunteer rate of Spanish Club membership and participation by 200 percent through events, panels and social media accounts. Orchestrated bi-weekly excursions for Spanish Club members such as teaching Spanish at local elementary schools and assisting immigrants with legal paperwork.

Greater Atlanta Area

Operated phone lines and resolved any disputes, complaints or questions customers had. Counseled new employees on face to face interactions with guests.Monitored the sales of tickets and reported it into the operating system.Utilized my Spanish to assist and direct customers whose primary language was not English.Increased the number of customers who signed up for AMC loyalty rewards by 10 percent.

San Jose, Costa Rica

Mentored students through ILISA program at various local universities with senior projects. Assisted students with translating presentations and literation for an English audience. Enrolled in additional Spanish courses to improve Spanish eloquence.

Greater Seattle Area

Conducted routine maintenance throughout the school buildings and campus including painting, cleaning, transporting and other maintenance requirements.

Bachelor'S Degree, Spanish Language And Literature, 3.30 Gpa

Activities and Societies: Studied abroad in San Jose, Costa Rica through the ILISA Program. Studied abroad in Havana, Cuba.

Spanish, Cuban History, Culture And Cinematography, 4.0 Gpa

Studied abroad in Havana, Cuba, at the University of Havana in the Summer of 2017. Worked with University of Havana students.

Bachelor'S Degree, Sociology, 3.20 Gpa

Activities and Societies: National Society of Leadership and SuccessConducted interviews of Hispanic and African American students between.