Devon Jayne Email & Phone Number

Nashville, Tn, Us

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

Perform all actions to keep enrollment instances moving forward, reducing overall enrollment durationProactively contacts contractors, advises of enrollment status, offers assistanceHandle Client inquiries in accordance with guidelines for service and qualityRoute calls to appropriate resourcePlace follow up calls where necessaryPerform data compilation, analysis and provide regularly scheduled project updates both internally and externallyCoordinate with critical partners to resolve client requestsOther Openforce departmentsThird-party vendorsProvide training and support to end users on all related systems and applicationsResponsible for group on-boarding events to ensure targeted contractor groups are efficiently on boarded with all informationManage and resolve Client complaints; escalate to Client Services when necessaryIdentify and escalate priority issuesDocument all call information according to standard operating procedureReview current processes and contribute to internal process improvement and implementationPerform other job-related duties as assignedEnsure Client stays in compliance with their contractors documentation

Phoenix, Az, Us

•Working with brokers and communicating with them regularly• Working with our quoting team & Sales Accountants• Getting quotes and RFP’s sent out to medical carriers• Creating spreadsheets with rates of premiums• Managing a heavy workload and multiple groups at a time

Phoenix, Az, Us

• Quoting multiple lines of coverage. Medical, dental, vision, life, short term disability & long term disability• Working with Sales Coordinators to complete quotes for small and large companies• Completing quotes in a timely manner• Occasionally re-quoting groups due to census changes or effective dates• Handling confidential information with professionalism

Phoenix, Az, Us

• Provide administrative and project support for C-level executives and Agents in Life, Disability and Small group Health Insurance/Benefits. • Monitor shared inboxes directly for 3 people• Put together presentations for new clients as well as run quotes and illustrations for the products our clients are interested in• Keep Agents up to date on all licensing and renewals • Handles all incoming and outgoing interactions with clients• Manage inventory of marketing collateral and internal supplies• Support new hire on-boarding process • Coordinate events