(Devon) Chia-Hong Kao Email & Phone Number

Taiwan

Taiwan

Taiwan, Taiwan

- Responsible for accounts penetration, sales growth, managing, and maintaining an active CRM pipeline through Oracle Sales Cloud for assigned account portfolio.- Developed and maintained strong relationships with the key users and influences within an agency location, ensuring business solutions are understood and valued by the customers.- Ensured high levels of customer satisfaction through effective support, excellent customer service. - Coordinated with customers, technical support, helpdesk, sales team, as well as service providers for meeting users' requirements, problem-solving, and new installations.

Taipei City, Taiwan

- Collaborated with the Sales Team to track customer's (SMBs, Mid, Top Tier) performance via designing and using various reports.- Cross-functional collaboration with marketing/ helpdesk/ product/ legal department.- Ensured the management for the process of contracts such as renewal, variation, termination through Oracle Sales Cloud & DocuSign.

Taipei

- Proofread all work for errors in grammar, punctuation, capitalization, and styling. - Coordinated layout and organization of materials and other documents according to prepared outlines and specifications. - Ensured the accuracy and completeness of documentation.

台灣 台北市

- Ensured high levels of customer satisfaction through excellent sales service.- Maintained an outstanding store condition and visual merchandising standards.- Assisted and cooperated with the sales to promote merchandise.

Taipei City, Taiwan

- Instructed students reading comprehension, grammar, writing skills, understanding, of books.- Responsible for designing and teaching lesson plans, keeping track of student performance.

Taipei City, Taiwan

- Ensured customer expectations were exceeded by providing friendly, prompt and attentive service.- Collaborated with other servers and manager to achieve goals.