• Provided positive customer experiences while assembling and selling salads and grain bowls at a high-traffic Sweetgreen location in Manhattan• Used point-of-sale system and maintained organization of ingredients and supplies in the store

The staffing agency Careers in Nonprofits placed me in this temporary role with the New York Genealogical and Biographical Society.• Completed daily reports of credit card payments and assisted with an accounting audit• Fulfilled orders of physical and digital products, mailed membership renewal requests, updated member addresses in CRM software, and inventoried and organized copies of records• Answered and directed phone calls

• Worked onsite in a busy department, including during the COVID-19 pandemic, to check in patients, help them navigate their appointments, and serve as a point of contact between patients and imaging staff• Handled a high volume of calls from patients, staff, and outside providers, and coordinated with other departments of the institute to resolve issues effectively• Conducted pre-screening questionnaires with patients for MRI safety and COVID-19• Prepared paperwork for upcoming appointments, and scheduled same-day add-on scans and screening mammograms• Trained new employees and provided supportive feedback

• Sold ethically sourced single-origin chocolate, and educated customers about the products and their origins

• Provided positive customer experiences while preparing and selling beverages and food items at a busy Starbucks location connected to a subway station in Manhattan• Used point-of-sale system and maintained organization and cleanliness in the store

• Contributed to public service projects in the southeastern U.S. as part of an 11-person team• Took part in disaster recovery work for the 2016 Louisiana floods and Hurricanes Harvey and Irma: completed damage assessments, tarped roofs, removed mold, and hung drywall in houses that had been flooded• Removed invasive plants, maintained trails, shingled cabin roofs, and tiled floors in three state parks in Florida and Georgia• Helped local residents file their tax returns and worked on data entry projects at a United Way center in Charleston, WV• Set up and planted crops on a group of urban farms in Wheeling, WV• Performed the Service Learning Initiator role for my team, in which I created and led educational activities related to our service projects

• Conducted educational tours of the River Project Wetlab, a small aquarium with marine life from the Hudson River• Measured indicators of water quality in the river for the organization’s records

• Researched the nineteenth-century writer Cora Wilburn with a professor in the Department of Near Eastern and Judaic Studies• Found and organized primary sources from digital archives of historical newspapers• My research contributed to the first complete publication of Wilburn's serial novel Cosella Wayne: Or, Will and Destiny (edited by Jonathan Sarna, University of Alabama Press, 2019); I was credited in the book's acknowledgments

• Wrote articles for the organization’s newsletter and blog• Provided research and editing for grant applications as well as general administrative support

• Worked with gardeners to maintain plant life and keep areas clean in Central Park