Devon Killu Email & Phone Number

Detroit, MI, US

Pontiac, Michigan, United States

- Tech lead to upgrade over 2300 machines to Windows 10

• Imaged PCs using SCCM.
• Used SCCM to push patches out to all workstations on the domain
• Created packages for software’s such as Adobe, Java, and Flash once a month
• Updated the task sequence to ensure image remained up-to-date
• Worked with Macs to put on a windows environment
• Troubleshoot end-user-computer software and hardware issues in a Microsoft environment.

• Effectively Coordinate Department moves and new installations with JLL and the end-users, add new software and hardware as required during the move
• Communicate/escalate issues/problems to the appropriate parties to promptly and effectively address issues
• Independently manage client communication including, but not limited to, ensuring accurate and timely follow-up to Client questions and issues

• Work in different divisions with team groups up to 4 people
• Register patients for upcoming procedures
• Obtain authorizations from multiple insurance companies and doctor offices

Bachelor'S Degree, Information Technology And Security

Graduated as of June 2015

Associate'S Degree, Cyber/Computer Forensics And Counterterrorism