I developed and improved enterprise-level SOA software for L3Harris on the Kings Canyon contract. Primary duties involve utilizing Eclipse and VSCode to develop new functionality, debug existing functionality, test the application, and troubleshoot complex application issues as quickly as possible. This was done in Java, Angular, and JSON and made use of RESTful services, APIs, Hibernate, Spring, Tomcat, Munin, Maven, Bamboo, ActiveMQ, Git, and Puppet. Duties also include sprint planning and bug prioritization in Jira as well as creation and execution of test cases, and reporting on all activities. I developed Bash shell scripts in UNIX and Linux environments. I utilized pgAdmin to construct queries against multiple very large and complex PostgreSQL databases with hundreds of tables containing millions of records. I became familiar with developing for Accumulo and using the Accumulo Shell. I also continued to apply my knowledge of AWS to contribute to the success of the program when deploying to AWS virtualized hardware. I wrote detailed documentation in Confluence to support my team. I created JUnit and Jasine unit tests and integration tests for good code coverage.

Developing and improving enterprise-level software for the NRO. Primary duties involve developing new functionality, debugging existing functionality, testing the application, and troubleshooting complex application issues as quickly as possible using Java and GXT. Duties also include bug prioritization, creation and execution of test cases, reporting, operating and modifying shell scripts in a UNIX/Solaris environment, and utilizing SQL to construct queries against very large Oracle and Postgres databases with hundreds of tables containing millions of records.

Developing and improving enterprise-level software for Sotera Defense on their Federal Bureau of Investigation Sentinel Development contract. Primary duties involve developing new functionality, debugging existing functionality, testing the application, and troubleshooting complex application issues as quickly as possible. Duties also include sprint planning, bug prioritization, creation and execution of test cases, reporting, operating and modifying shell scripts in a UNIX/Solaris environment, and utilizing SQL to construct queries against a very large Oracle database with hundreds of tables containing millions of records.

Providing manual functional testing for Lockheed Martin on their Federal Bureau of Investigation Operations and Maintenance contract. Primary duty involves testing the production environment, reporting outages, and troubleshooting issues as quickly as possible. Duties also include evaluation of testing activities, creation of test plans, development of LOE (Level of Effort), creation and execution of test cases to support testing activities, and reporting of testing results back to the program office.

Providing testing and quality assurance support for various LCE contracts with various customer organizations, including SPAWAR.

Provide IT services and support to Joint Base Charleston and SPAWAR.

Deployed new computers and computer peripherals for the Army Corps of Engineers in multiple locations across the United States. Worked as part of a team and subsequently promoted to team lead to install 1000+ computers in each location. Utilized Norton Ghost to install the standard image on each computer. Delivered the new computer and transfer end user data from their old computer to the new computer. Ensured that there were no software malfunctions. Completed required paperwork for inventory purposes and dispose of old hardware according to guidelines for secure destruction. I was promoted to team lead and was commended for my ability to keep the team focused on tasks and goals, my thorough and detailed reporting, and excellent customer service skills.

Deployed new computers and computer peripherals for the Army Corps of Engineers at the Citadel in Charleston, SC. Worked as part of a team to install 250+ computers. Utilize Norton Ghost to install the standard image on each computer. Deliver the new computer and transfer end user data from their old computer to the new computer. Ensure that there were no software malfunctions. Complete required paperwork for inventory purposes and dispose of old hardware according to guidelines for secure destruction. Commended for punctuality, my thorough and detailed reporting, and my ability to interact well with end users.

Worked in a call center environment and assisted callers in making reservations for Intercontinental Hotels Group hotels. Provided accurate information about hotel services and policies. Handled secure information, including credit card data. Complied with assigned schedules. Was promoted to the extended stay department where I handled extended stay reservations. Provided exceptional customer service and was given several awards for caller compliments.