Devon Kruger Email & Phone Number

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Cleveland/Akron, Ohio Area

Client: John-Deere• Manage the client relationships at the tactical and execution level.• Plan and conduct regular dashboard, status and team meetings (internal and external).• Coordinates and drives issue and opportunity resolution through problem solving skills and investigative work.• Coordinates the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and client expectations.• Monitor and report on identified KPI’s.• Works with leadership team to proactively lead a strategic account planning process.• Proactively assesses, clarifies, and validates client needs on an ongoing basis to ensure continuous improvement to programs.• Creates comprehensive training programs for staff on-boarding.• Manage all corporate project timelines to ensure timely delivery.

Cleveland/Akron, Ohio Area

Client: John-Deere• Managed the development and execution of marketing initiatives for “Dealers of Tomorrow” with a combined budget of $2 million for television, radio, SEM, content, social, display, outdoor, print and several other activities.• Work collectively with dealership’s marketing manager to align local marketing strategy and plan to meet dealer’s and brand’s business objectives.• Successfully reached market share goals in multiple product categories for 2017 across several regions.• Worked closely with internal media planners, art directors and copywriters to strategically plan and implement to each individual dealer’s marketing efforts.• Facilitated the development of creative concepts to help dealers build awareness of their brand identity as they continue to grow their trade area.• Prepared, presented and sold-in agency work to clients for approval.• Supplied extensive reporting on $2.75 million to dealer groups, management and corporate. Management Responsibilities• Managed a team of associates to execute $750,000 of services for multiple dealers.• Responsible for training, mentoring and managing the team to continually improve their level of service and client relationships to successfully grow the business for the agency.• Managed budget and scope estimates for new projects.

Cleveland/Akron, Ohio Area

Client: Bombardier Recreational Products (BRP)• Managed the daily tasks associated with the western region of North America as the main point of contact from the agency.• Facilitated all communication between the client, the agency and external vendors.• Developed in-depth creative briefs.• Managed the execution of programs from conception to production.• Secured client approvals.

Cleveland/Akron, Ohio Area

Client: Nokia• Led creative development of client brand communications and campaign.• Project managed photo and video shoots for new product launches.• Managed daily communication with client and internal teams.• Formed and maintained strong client relationships.• Supported the creative development, ensuring that communications are on-strategy and deadlines are met within budget.

• Oversaw the development and delivery of marketing collateral, including pre-store and in-store print, radio and TV production, digital tactics and fulfillment.• Effectively managed a variety of multi-media programs, serving as the key liaison between agency account team, creative and third party partners.• Defined program scope and managed budgets while maintaining timelines.

Columbus, Ohio Area