Devon Llewellyn Email and Phone Number

Overseeing day to day function of Early Childhood Development Program. Processing of billing, accounts receivable and accounts payable. Monitoring past due accounts. Assisting with staff and student scheduling. Planning and execution of site events and fundraisers. Communicating site information and events with internal and external customers via email and telephone. Assisting the site director with budget reporting and student file maintenance.

Overseeing department of four customer service representatives. Continuous review and analysis of departmental needs. Coordinating efforts between multiple departments to ensure a seamless procession of orders from entry through delivery. Reviewing and entering orders. Accurate creation and processing of customer invoices and credits. Handling of customs paperwork to provide ease of shipments over the Canadian border. Creating and implementing training manual for… Show more Overseeing department of four customer service representatives. Continuous review and analysis of departmental needs. Coordinating efforts between multiple departments to ensure a seamless procession of orders from entry through delivery. Reviewing and entering orders. Accurate creation and processing of customer invoices and credits. Handling of customs paperwork to provide ease of shipments over the Canadian border. Creating and implementing training manual for standard operating procedures. Daily response to high volume of customer phone calls and emails. Show less

Working with account manager to secure and grow revenue of a $16 million assignment.Successfully focus on building excellent working relationships with large national clientsresulting in account growth and maintenance, resulting in one account growth by over10%. Lead the department in monitoring and managing account migrations from the local to nationalchannels. Development and executed marketing partnerships for franchise and corporate accounts ona daily basis. Respond to… Show more Working with account manager to secure and grow revenue of a $16 million assignment.Successfully focus on building excellent working relationships with large national clientsresulting in account growth and maintenance, resulting in one account growth by over10%. Lead the department in monitoring and managing account migrations from the local to nationalchannels. Development and executed marketing partnerships for franchise and corporate accounts ona daily basis. Respond to pricing inquiries, providing accurate and timely information and quotes.Developed and monitored process to uncover assignment loss for success in recovering revenues.Track and report monthly on expected directory revenue increase. Development and presentation ofcreative for operating plans for biannual departmental conference. Show less

Successfully manage data and support of four sales representatives. Management ofdepartmental templates for rates and item codes. Provide sales teams with proposals.Coordinate with clients and publishing department controlling late order insertions.Responsible for submission and verification of special billing forms on orders. Accuratelyand thoroughly respond to customer inquiries with regards to a wide array of topicswithin rigid guidelines. Coordinate and execute numerous… Show more Successfully manage data and support of four sales representatives. Management ofdepartmental templates for rates and item codes. Provide sales teams with proposals.Coordinate with clients and publishing department controlling late order insertions.Responsible for submission and verification of special billing forms on orders. Accuratelyand thoroughly respond to customer inquiries with regards to a wide array of topicswithin rigid guidelines. Coordinate and execute numerous special projects for VP ofNational Sales. Promoted to National Sales Account Representative. Show less

Train coworkers on company policies and departmental guidelines. Investigated, andprocessed claims against customer advertising within required four day turnaround time. Receivedcustomer payments and was responsible for correct application of payments to accounts. Excellentclient rapport resulting in aging of accounts receivables less than 90 days. Due to excellent workingrelationships with related departments functioned as single point of contact for customers of… Show more Train coworkers on company policies and departmental guidelines. Investigated, andprocessed claims against customer advertising within required four day turnaround time. Receivedcustomer payments and was responsible for correct application of payments to accounts. Excellentclient rapport resulting in aging of accounts receivables less than 90 days. Due to excellent workingrelationships with related departments functioned as single point of contact for customers of FinanceDepartment. Promoted to Associate Manager National Sales Training.Claim Adjustor; Responded to incoming customer inquiries showcasing solid knowledge of companypolicy, guidelines and product lines. Investigated, and processed claims against customer advertisingwithin required four day turnaround time. Provide sales, information, and service support for outsidesales representatives. Promoted to Senior National Account Coordinator. Show less