Devon Macrae Email & Phone Number

Brisbane, Queensland, Australia

Managing the technical product delivery from vendors to sales, service and operations teams to ensure successful TRM technology rollout and ensuring configuration of new business requirements.Accountable for ongoing technology management of existing clients. Building, defining and implementing global operating procedures to ensure effective management of.

Brisbane, Queensland, Australia

A continuation of employment due to the merger of Intrust Super & Hostplus

Brisbane, Queensland, Australia

Experience includes Acting Executive Management with governance & compliance, strategy and budget development as well as negotiating and delivering partnerships & sponsorship arrangements under industry regulatory requirements.This role is to oversee the development and management of new business growth strategies with a national team of Relationship.

Brisbane, Australia

Level 10, 270 Adelaide Street, Brisbane, 4000

www.devonmacrae.smugmug.com

Web: www.devonmacrae.smugmug.comFacebook: www.facebook.com/devonmacraephotographyInstagram: @devonmacraephotographyAchieving a top 15 image of 9000 submissions to the "Photographer of the Year"​ with Africa Geographic is a highlight of my time as a travel photographer.Being born in Zimbabwe, my passion for photography began in Africa where he worked with.

375 Wickham Terrace, Spring Hill, QLD, 4000

I joined CCIQ in December 2012 to take on the challenge of building CCIQ's Membership Relations Team. My ultimate responsibility was managing a vibrant, excelling Membership Team, bringing quality service to Queensland Businesses in sales, engagement and retention across all services, products and benefits. I worked collaboratively with Regional and.

Brisbane, Australia

Performed duties as Acting Contact Centre Manager to a contact centre of 47 staff and 3 Team Leaders. Managed KPI's, Grade Of Service and developed mentoring and coaching plans for staff. My role was key in ensuring daily operation of the Contact Centre in Brisbane. On a daily basis i would coach and develop staff, guide the leadership team and provide.

Brisbane, Australia

I assisted in the training and development of new recruited staff to ensure use of the comprehensive database and sensitive information was of high quality in completion. My role was to ensure adequate ongoing training and coaching was provided to both new and existing team members. I was part of a successful L&D team and an operating team of 15+. Call.

Brisbane, Australia

Generated Crime Reports and assisted in the statistical counting utilising the QPS Database. My role was to input crime reports using comprehensive templates linking to sensitive information to ensure documents were appropriately ready for trial and court hearings. This role was an inbound contact centre speaking with sworn police officers and the public.

West End, Brisbane

Ran the daily operations of the print factory, Graphic Design as well as completed estimates and outsource jobs.

Harare, Zimbabwe

Assisted the company accountant to reconcile miscellaneous credits and settle unpaid accounts for Pastel Management, an Accounting software sales and support company in Harare.

Project Management, 100%

Activities and Societies: Agile Fundamentals Project Management Fundamentals Implementing Innovation and Continuous Improvement Effective.

Rg146 - Superannuation

Activities and Societies: FINSINC401 - Apply principles of professional practice to work in the financial services industry FINSINC402.

Fund Training - Superannuation

Advanced Diploma - Business Management And Finance, Business Administration And Management, General, Advanced Diploma

Education record

Education record