Devon Matchneer (Moran) Email & Phone Number

Nashville, Tn, Us

Managing the training and operations of AI tools to enhance the productivity of the Support Org, Digital operations and self-serve project management.

I trained in Full Stack Web Dev at George Washington University’s Coding Bootcamp. I have extensive training in Front end and Back end web development, and an intense passion and drive to continue learning. I also hold a Bachelor's Degree in literature from the University of Connecticut, and have a rich and diverse background in Education, customer service, department management, insurance, and health and fitness. These skills have guided me to having a vast amount of creativity, compassion and the gaging the best way to make those around me comfortable, and I understand the difference between an “ok” product and or customer experience, and an excellent one. I truly care about the clients I am working with, and just as a general rule, I believe the best way to conduct oneself in business and in life is to leave all of those you meet better than you found them.

Virginia

Trader Joe’s is a self proclaimed “National chain of Neighborhood Grocery Stores” that has the primary focus of providing superior customer service and healthy and affordable food. -I was initially hired as a crew member, and my responsibilities entailed creating an outstanding experience for the customers and maintaining the cleanliness and general positive atmosphere of the store. I was quickly promoted to leading the household and beauty products department of the store, which included organizing and merchandising the products and training other employees. My work was very well received and I quickly moved to managing the Meat Section, and after 6 months I was promoted again; now I am responsible for the Dairy department, which is one of the 3 busiest departments in the store. I gage the need for our products, make sure that they are displayed in an exemplary way and train and work with other managers and crew members to ensure that it is meeting the regional and national expectations. This job has been a tremendous opportunity in customer service, marketing, and teamwork within the company.

Greater San Diego Area

Atlas General Insurance was a midlevel worker’s compensation company that provided businesses from all over the country with policies.-My first 6 months at Atlas were spent doing clerical work, and then I was promoted to Underwriter Assistant, where I worked one-on-one with 3 Underwriters and their brokers. I managed their accounts, provided customer service to our clients and developed a friendly relationship with the producers and brokers from other companies. I became very knowledgable about the factors that contribute to underwriting accounts, proficient in Excel and Outlook, and learned a vast amount about communicating in the business world.

I worked as a Tutor and Mentor in CalSERVES Americorps for at risk students in the Sonoma County area, created lesson plans for nutrition education for 60 students in the after-school program. I also managed a classroom of 23 students and provided literacy lessons and extensive homework help that led to higher test scores and higher grades for the students.

-Working as a tutor and afterschool mentor for at risk children in 3rd Grade

I worked 1 on 1 with for highly disabled 3 and 4 year old preschool students. I helped then with the school work they were assigned to increase their development rate, and provided support for them throughout the school day.

-Worked with special needs preschoolers in the Fairfield School District

2008-2010 -Lifeguard, Swim Lesson Instructor, Leadership responsibilities with other lifeguards

-Made drinks, sandwiches for the Cafes at my

Cared for a family of 4 children, infant to 5 years old.

Full Stack Developer Boot Camp, Full Stack Engineering

Bachelor Of Arts (B.A.), English Language And Literature, General

Bachelor Of Arts, English