• Increased productivity and a higher medical readiness proficiency by creating an implementing a leadership development, coaching, and team management model.• Managed a medical logistics team of four medical technicians to schedule healthcare appointments for vision, dental, immunization, and annual health assessments of 90 personnel. • Generated updated status reports on company milestones, trends, and other pertinent data to leadership; developed graphics, charts, and spreadsheets for presentation briefings.• Wrote and reviewed incident reports, including employee documentation, and put in place appropriate corrective action plans to address current and potential problems. • Generated and established updated standard operating procedures improved and increased patient satisfaction and team growth.

• Oversaw the day – to – day administrative and operational functions of a team that consistent of 25 personnel. • Maintained the inventory and the ordering, maintenance, and restocking of over 60k of medical supplies. • Coached, mentored, and trained a team of medical technicians – to aid in both the professional and professional growth of the individuals. • Enforced the proper implementation of confidentiality of all medical information to no limit to PHI and PII. • Provided extensive oversight of McMahon School house where education teams conducted daily training for over 200 personnel annually.

• Conversed with patrons and patients service by communicating with team, answering questions, and assisting with any concerns providing excellent customer service. • Performed variety of task to include but not limited to administering medications and conducting basic and advanced patient assessments. • Implemented treatment for emergent medical conditions by thoroughly assessing the current patient status.