Devon Morrison Email & Phone Number

Provided expertise for a startup that will provide environmental data using patented technology. Used domain knowledge to suggest ltechnologies best suited for scalability. Helped to convert and integrate signal processing, deconvolution, and statistical modeling into a Python codebase. Wrote guidelines to maintain code quality, and implemented git version control and a test suite.

Dearborn, Michigan, Us

Loyalty Team (Sep 2019 - Mar 2022): Worked on the Loyalty Team to develop and store rewards that customers could earn and redeem using the FordPass and LincolnWay mobile and web applications. Expanded and maintained the team's REST microservices API using the Spring Boot framework (Java) on the Pivotal Cloud Foundry platform. Collaborated with teammates using pair/mob programming. Followed Agile Kanban practices to create/split user stories in Jira to generate business value in a timely manner. Used DevOps tools like Splunk, Dynatrace, Jenkins, and git to maintain the team's CI/CD practice and provide on-call support for internal customers. Maintained a team culture of self-improvement using refactoring, clean code, and test driven development practices.FS Digital Consent Team (Mar 2022 - June 2023): Worked on the FS Consent team to present legal language and record consents for customers using the FordPass and LincolnWay mobile and web applications. Maintained and expanded the team’s REST microservice API using Spring Boot and a React/Spring Boot front-end tile owned by the team. Work of Note:-Wrote several scripts to simplify legal language translation uploads, template generation, and dictionary records, using Selenium and Apache libraries, reducing the manpower required for some processes from 3-5 people for a whole day to just one person. -Helped design, develop, and test a new endpoint to make a single response from multiple rest calls, requiring a threading solution.

Toronto, On, Ca

Worked in a call-center assisting accountants and firm holders to provide technical support and troubleshooting for accounting software. Modified SQL scripts for customer use. Designed product training for new and current employees. Went above and beyond to develop my own applications and tools to increase department productivity.Company Projects:- Designed a module (Java) that filters pre-built reports by variable that many stakeholders wanted included in their software suite.- Maintained legacy PHP insurance contract pdf generator.- Won a company competition to simplify the time-entry process for employees by using the Workday API.- A tool (Java) to display and sort employee supported-product information for management.- A Google Extension (JavaScript) to simplify searches for web product representatives.- A tool (Java) that allows searches that span all of our company support databases at once.- An application (Java) that tracks the self-service metric for the call center employees.- A tool (Java) that modifies XML configuration files for developer testing.- Created several bots using Botkit Ai (Javascript) to simplify internal communications and processes.

Worked closely with a coordinator to build, organize, and run a VITA tax program, serving more than 2000 low-income clients and getting back over $2.1 million dollars worth of returns in almost a dozen counties. Helped to recruit and connect with VITA volunteers, as well as build relationships with local businesses and other non-profit organizations. Spearheaded the non-profit’s digital marketing campaign and online presence.-Ran a $10,000/month Google Grant Adwords account. Overhauled Google and Facebook campaigns for efficiency and precision. Used Analytics and Adwords to shift company’s marketing focus. Increased CTR from 1-2% to 6-12% on average.-Cold-called potential clients and scheduled their appointments using Outlook/Excel and Salesforce.-Designed, organized, and implemented several bulk flyer mailings.