Devon Odell Email & Phone Number

Cerritos, Ca

Worked closely with dedicated clients to process inquiries, purchases, returns, and resolutions to completion. continuously elevated customer relationships through effective leadership strategy, solution based approaches, and consistent delivery of excellent customer service. Sustained progressive growth of large accounts, specifically within the oil industry as well as aerospace. Successfully handled high volumes of orders, quotes, and customer inquiries on a daily basis consistent with on time delivery and quality management standards.• Managed all aspects of order processing including expediting, follow-up, and re-orders.• Performed cost analysis and price increases yearly based on vendor price increases and customer discount structure. • Performed analysis to accommodate and plan forecasted needs of customers and collaborated with production to establish planning.• Active in all off site training and symposiums for customers and vendors within the oil and gas industry to support new business development and strengthen existing customer relationships. • Recognized in 2014 as Employee of Year for exceptional service, support, and meeting professional goals.

Cerritos, Ca

Provided substantial contribution through a variety of departments including purchasing, inventory control, and assembly with a concentration in customer service. Strengthened customer relationships by sustaining exceptional product knowledge, service, and expedient action. Worked closely with the outside sales team to close new business and support progressive business development. Learned all aspects of the company interorganizational structure to provide excellent support and service to customer and colleagues.• Company wide support of POS system• Maintained and strengthened KANBAN and Consignment Programs for largest account• Established transparent communication strategies between customer service, accounting, purchasing, and warehouse staff.• Supported and excelled in new company initiatives during change management cycles and multiple job function requirements.

Cerritos, Ca

I was responsible for the front desk area which included the following but was not limited to the following: - Covering the company's switchboard- invoicing the daily orders- filing away the daily orders- entering vendor purchase orders- acknowledging vendor purchase orders- receiving the daily recipients in the system

Business Certifiacte, Business Administration And Management, General, 3.75

Currently enrolled in the Business Certificate program with the goal of transferring to a university. Have completed the following.

High School Diploma, 3.75

Graduated with honors