Devon Patterson Email & Phone Number

South Africa

• My role at Winfreight as Head of Integration, is to Manage the Integration Support Engineers in the Department;assign roles,responsibilities and Tasks as deemed necessary by relevant.
• Maintain, Update and Improve the In-House Middleware used for Integrating of Data between Systems.
• Assisted in the Development of a new Sign-on-Glass Product, to increase cost savings by replacing the 3rd Party Software historically used.
• Implementation and Maintenance of API Documentation using IIS and HTML.
• Creation and Maintenance of API Endpoints using SQL.
• Devised and implemented a new Integration Request Process, bettering resolution time for incidents and increasing effectiveness and efficiency of the department.

South Africa

• My role at Winfreight as System Integration Support, was to assist the Head of Integration in resolving complex tickets on Freshdesk, getting Integration Jobs setup for various stakeholders and ensuring a high-level of.
• Setting up of Integration Jobs.
• Resolving of Tickets on Freshdesk to ensure SLAs were met on time.
• Testing API Endpoints using Postman.
• Creation and Maintenance of Winfreight Integration SQL Databases and Tables.
• Assisting the Head of Integration in maintaining our In-House Integration Service.

Gauteng, South Africa

• My role at Raubex IT as an IT Technician, was to assist the companies users, the maintenance of company Servers, Laptops, Desktops, Back-Ups and any other ad-hoc IT requirements that needed to be attended to.I operated.
• Morning checks to ensure maximum stability of systems.
• Participate in 24/7 standby rotations.
• Updating and booking of time on all business tools where required.
• Assisting with system installations.
• Network installations (cabling, trunking and patching.)

Johannesburg Area, South Africa

• My role at Blucom IT Solution as an IT Technician, was to assist SLA clients, as well as existing and new clients with the maintenance of their Servers, Laptops, Desktops, Back-Ups and any other tasks as requested and.
• Desktops, Laptops and Servers (OS installs, troubleshoot, hardware & software, domain connection)
• Printers/ Scanners install & deploy, user profiles etc (MFPs)
• MS Server (Deployment, Administration, Active Directory)
• Wireless and Cabled Networks (design, implement and troubleshoot)
• IP CCTV installations

Benoni, Gauteng, South Africa

• My role at NGN Telecoms as a Junior Developer was to assist in the development, design and implementation of web applications and websites, with additional roles in marketing, advertising and graphic design.I also had.
• Develop and implement new web applications programs.
• Maintain and improve the performance of existing applications / databases.
• Clearly and regularly communicate with management and technical support colleagues.
• Test and maintain products to ensure strong functionality and optimization.
• Recommend improvements to existing applications as necessary.

Johannesburg Area, South Africa

• My role as a Mechanical Testing Assistant at IMP Labs, was to offer assistance to the Primary Metallurgists in Stress testing, Electromagnetic Testing, and Strength Analysis, with the testing of test pieces and report.
• Testing of material, Data Capturing
• Data Processing.
• Creation of Testing Certificates.
• Analysis of Testing Material.
• Documentation of Testing Materials (Photographing, analysing of test pieces, Allocating Test Numbers)

Bachelor'S In Information Systems, Information Technology

Activities and Societies: • Golden Key Honorary Member - 2016

High School Diploma, 8-12