Devon Patterson Email & Phone Number

Mesa, Az, Us

Tempe, Arizona, United States

Identifies trends and patterns to address business questions and provide insights through reporting and data visualization techniques.• Focuses on optimizing, refining, automating, and scaling analysis into repeatable analytics solutions and decision support tools• Researches and applies continuous improvement to data analysis by identifying trends and patterns to transform raw data into actionable business insights• Builds various reporting dashboards using the most appropriate data extraction, data cleaning, and data techniques• Works with different teams, management, and stakeholders to enhance the usability and aesthetic appeal of data analytics deployed in the organization• Translates business needs to technical specifications and evaluates existing data visualization systems

Tempe, Arizona

Provided high quality systems analysis for operations through the development of a data-focused client performance functional strategy.• Revamped reporting and enhanced analysis, identifying business trends and provides findings to senior management• Responsible for evaluating and analyzing complex information to support projects• Made recommendations to utilize technology in a manner that will improve business results and generate return on investment• Utilized experience and knowledge of integration solutions to deliver the best solution to business integration challenges• Communicated with functional users, lead teams in solving business challenges• Managed system upgrades, QA testing, implementation of new data requirements, and system maintenance• Applied systems procedures, system operating guides, contingency and recovery plans

Scottsdale, Arizona

Generated and analyzed operational, marketing, sales, HR, and financial data reports for $1.3 billion-dollar global brand of over 1,150 locations. • Compiled, manipulated, and reported large raw datasets manufacturing meaningful and actionable analysis with recommendations• Designed and developed reporting methodologies to provide business leaders and executive team with strategic and tactical analysis of business challenges• Served as mentor to the analyst team to facilitate growth, development and ultimately support the business more efficiently from a cross-functional approach• Built and recommended analytical approaches and reporting requirements to better define, resolve, and prevent future business challenges• Generated standard weekly, monthly, and quarterly Key Performance Indicator (KPI) and Monthly Business Review (MBR) reports and provided forecasts as needed• Resolved any gaps in reporting through the development of ad hoc, financial, trend, and customer-focused reports to improve overall company performance

Phoenix, Arizona Area

Worked systematically through the application of improved business analysis, system development, and data integrity with the project management team to transform operations.• Identified key areas of improvement that increased profits and customer experience • Successfully enhanced data integrity, improved regulatory compliance, and decreased operational costs• Created business standards for quarterly audit improving quality, vender services, and communication• Recognized for highlighting enhancements for business system’s functional and non-functional requirements• Effectively analyzed business systems/processes and performed needs assessment to align information technology with business goals• Elicited stakeholder requirements, wrote business specifications, and forwarded to technical staff for software development• Assisted analysts in various projects gathering, documenting, and reviewing data for completeness and accuracy• Evaluated and monitored efficiency of projects, ensuring execution is on target and fits the company standards• Participated and led small to medium cross functional teams; planning, organizing, directing, controlling, and delivering all projects prioritized in alignment with the client’s expectations and business needs• Interpreted business needs and translated them into system requirements• Provided critical research and data support to a technical team• Designed business case for pursing an opportunity and forecasted potential revenue • Responsible for business development and market research on technology services that will increase the company’s value, brand, and profits• Created, analyzed and tracked variances, system usage, and user experience reports

Phoenix, Arizona Area

Supported the Director of Student Services by providing a high quality academic experience for clients in the College of Business and Technology.• Assisted in the creation of a database linking two different business systems improving system communication and usability • Tracked user functionality, performance, and data analysis • Increased efficiency in data reporting and systems usage • Drove 20% increase of customer satisfaction within one year of developing reports• Provides ad hoc progress details and conducts meetings reviewing scope, objectives, and project analysis• Created technical support site enhancing the customer experience and inquiries • Liaison between programmers and users, assists in eliminating complex software bugs and optimize performance• Conducted development training sessions, seminars, and visual aids for software comprehension and modifications, troubleshooting and software support• Maximized sustainability of clients’ success by identifying students’ individual educational needs while managing 300 accounts per week• Consistently audited programs, transfer credits and validation of degree requirements and acts as liaison between clients and the University of Phoenix

Instrumental in the selection and maintenance of business systems for Transportation Company.• Created, updated, and maintained reporting tools for proficient business processes• Audited financial statements and income sheets in preparation for business accountant review• Responsible for troubleshooting issues and finding solutions• Reviewed systems requirements, needs, and expectations and supported implementation of systems• Consulted on important selection of software required to track business projections, budgets, profits and losses, equipment and address all business needs• Established and maintained network, firewalls, virus protection, and installed drivers and software• Provided all systems support, built computers, installed hard drives, and graphics cards

Masters Of Science, Information Systems

Bachelors Of Science, Human Development And Family Studies, General