Provides excellent customer service to clients, prospective residents, guest, and vendors. Main point of contact for the status of unit work orders and apartments ready to move in. Works closely with property team members to ensure the highest quality experience possible for residents. Oversees resident event planning.

Acrobatics and Jazz instructor for ages 4-18

Developed and maintained relationships with new and existing members in order to best serve financial needs and promote/increase loyalty to the credit union Supported credit union’s goals and maintained institution’s positive image by demonstrating core values while out in the community promoting business Fostered fun, positive, and supportive work environment for team members Trained and developed 5-10 employees with positive feedback, open communication, and constructive criticism Assessed member needs and identified opportunities to support them while making appropriate recommendations and/or referrals of products and services Collaborated with 15+ other branch managers to determine best practices, ensure a cohesive member experience, and provide “front lines” feedback to upper management Administered annual performance reviews for 5-10 employees

Respond to incoming inquiries regarding medical questions, scheduling appointments, etc. Experience handling confidential matters and materials in compliance with HIPPA regulations, manage multiple tasks at once such as answering phones, checking in/out patients, sorting paperwork, and entering patient information while preserving an organized office setting, organize and maintain patient files to ensure all information is up-to-date.

Delegate closing responsibilities for staff to ensure proper set up for following business day, maintain excellent customer relationships with each bride throughout the planning process, evaluate each customers individual wishes and needs to ensure 100% customer satisfaction, and conduct daily administrative and close of business duties, including cash reconciliation.

Recruit prospective candidates for intern positions at the University of Kansas, manage schedules for multiple openings and coordinate registration process for each, assist management and supervisors with summarizing job requirements for open positions, and communicate job details and application status with potential new hires. Working at the University of Kansas Internship Fair I screened approximately 40 candidate resumes in search of best fit within the company, and answered questions about job duties and requirements for potential candidates.