Devon Sachs Email & Phone Number

Anaheim, Ca, Us

Managed escalated inquiries and concerns through a CRM system, specifically addressing compensationqueries and providing account assistance. Collaborated extensively with the compliance team toensure adherence to the policy manual across the field. Processed account modi³cations, includingchanges in country, transfer of ownership, and relocation updates. Analyzed relocation requests toassess their impact and presented ³ndings to a cross departmental team of peers.Systems used: Kustomer, Exigo and SQL Reporting ServicesComp Plan: Unilevel

Supported the Customer Experience team by addressing inquiries through a CRM system (emailcorrespondence) related to compensation plans, account modifications, and policy manual queries.Collaborated with customers and the support team to ensure an optimal user experience. Assisted inresolving inquiries regarding the compensation plan. Processed move requests and commissionadjustments as submitted by field representatives and internal teamsComp Plan: UnilevelSystems used: Zendesk, Kustomer, Exigo and SQL Reporting Services

Provided coaching and support to field representatives on effective business-building strategies, aiming to enhance their business performance. Assisted in goalsetting and presented strategies for advancing to the next level of growthComp Plan: UnilevelSystems used: SQL Reporting Services, Exigo, Zendesk

Irvine, California

Addressed customer inquiries and concerns via phone and email across multiple platforms. Collaboratedclosely with customers to ensure a positive user experience. Offered support in additional businessareas, including Finance, IT, and ShippingComp Plan: UnilevelSystems used: Freshdesk, Zendesk, and Exigo

Orange County, California Area

Facilitated the scheduling of parcel and document pickups and deliveries. Collaborated closely with customers and dispatch teams to ensure the timely delivery of orders. Implemented a new policy to provide immediate email con³rmations for orders, replacing the previous weekly system. Provided administrative support to company owners, including faxing, copying, and managing written communications

Huntington Beach, Ca

Prepared and presented salads, as well as served food and beverages with professionalism and courtesy.Monitored and replenished condiment supplies and napkin dispensers to ensure availability for customers. Efficiently processed and expedited orders to facilitate prompt delivery and uphold a high standard of customer satisfaction. Promptly cleared tables to minimize wait times and enhance overall diningexperience.Systems used: Micro POS

Mission Viejo, Ca

Planned, implemented, and organized a variety of games, activities, and field trips for children aged 6 to12. Ensured the inclusion of all children in each activity and field trip, promoting an inclusive andsupportive environment. Provided a safe and engaging environment, offering children enjoyableand structured recreational opportunities. Mentored children facing challenges in group settings,providing guidance and support to foster their participation and development.

Newport Beach, Ca

Supported servers with the management and fulfillment of drink orders. Provided accurate wait time estimates and effectively addressed and resolved issues related to incorrect reservation information. Contributed to opening and closing procedures, ensuring smooth operations and compliance with established protocols.Systems used: Open table

Crystal Cove, Ca

Supported servers with the management and fulfillment of drink orders. Provided accurate wait time estimates and effectively addressed and resolved issues related to incorrect reservation information. Contributed to opening and closing procedures, ensuring smooth operations and compliance with established protocols.Systems used: Open Table

Bachelor'S Degree, Organizational Communication, General

Education record

Associate Of Arts (A.A.), General Studies