Devon Spencer Email and Phone Number
montréal, quebec, canada
Devon Spencer's Location
Greater Ottawa Metropolitan Area, Canada
Devon Spencer's Contact Details
Devon Spencer work email
- Valid
- Valid
- Valid
Devon Spencer personal email
n/a
About Devon Spencer
Passionate about finding the right business system to resolve key challenges across your business. A business acumen with knowledge of nuances of business systems that drive communication, reduce cost and increase profitability.
Devon Spencer Work Experience Details
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Sr. Business AdvisorBdc Jun 2022 - PresentOttawa, Ontario, CanadaProviding high-impact digital technology advice to advance the business to the next level of growth and prosperity. Helping entrepreneurs understand the challenges in all aspects of the business and identify resolutions that drive efficiencies, maximize productivity and fosters a digital culture centred on digital adoption.BDC is a B Corp bank devoted exclusively to entrepreneurs offering loans, capital and advice to 60K small and medium sized businesses in all industries at all stages of growth. -
Client Success ExecutiveBig Bang May 2022 - Jun 2022Ottawa, Ontario, CanadaIn my role as a Client Success Executive at Big Bang, I successfully managed client relationships and identified solutions that directly met the needs of the client. Solution types included CRM (Salesforce, HubSpot, NetSuite CRM, MS365 CRM), PSA (Mavenlink, OpenAir, FinancialForcePSA, NetSuite PSA) and ERP solutions including NetSuite, MS Dynamics 365, FinancialForce, Rootstock, Sage Intacct and several extenders commonly integrated using IPaaS solutions such as boomi and Celigo. -
Client Success ManagerBig Bang Jul 2021 - Jun 2022Ottawa, Ontario, CanadaAccount PlanningBusiness Development responsibilities for new leads with existing software solutionsHolistic understanding of Client global architecture and drive efficiencies through cutting edge cloud solutions Maximize ROI for Clients sharing ideas and researching new product optionsInternal Client advocateAccount Reviews and negotiating renewalsExpanding existing book of businessHandling escalations to ensure Client SatisfactionMaintain relationships with Product Partners and expand new PartnersResearch and learn feature, functionality and benefits of cloud based solutions
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Business Development ExecutiveBig Bang Feb 2020 - Jul 2021Montreal, Quebec, CanadaBig Bang is a consulting firm that helps businesses optimize and streamline their operations through cutting edge business systems. Services include management consulting, business process review, implementation and integration of business systems that directly meet client expectations. Core products include: ERP: NetSuite, Sage Intacct, Rootstock, FinancialForceCRM: Salesforce, HubSpotProfessional Services Automation: Mavenlink, NetSuite OpenAir, FinancialForce PSA, ServiceNow Best of Breed: Tailored to maximize ROI, Big Bang can integrate with hundreds of other cloud-based and on-prem systems using API, Webhooks, Celigo and Dell Boomi iPaaS solutions.Our highly skilled team of experts works hand in hand with organizations to achieve exceptional business improvements by implementing, customizing and supporting the world's leading cloud-based business solutions.
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Account Executive - Netsuite ErpAarialife Technologies Jul 2019 - Jan 2020Ottawa, Ontario, CanadaEstablished Sales PlaybookBrand Awareness with Social Media, Trade Show and Networking EventsMarketing Campaigns and Social EngagementsCold Prospecting, Lead generation, Discovery, Qualifications, Close, Account Manage , -
Business Development Executive -Erp SolutionMultiview Corporation Nov 2018 - May 2019Ottawa, Ontario, CanadaChannel Partner Account Manager with 10 RepsHunter and FarmerRFP Response Writer -
Account Executive - Subscription Billing, Payment Gateway & Taxation SolutionFusebill Apr 2017 - Nov 2018Kanata, Ontario, Canada• Hunter & Farmer • Expedited Sales Process from Lead to Close by 60%• Startup to Enterprise Business Consultative Approach • Initiating drive for new business with Partner to increase Sales in new emerging market• Driving Upmarket business to push the boundaries for growth -
Account Executive / Rfp Response WriterAsc Networks Inc. (Asc) Powered By Mdf Commerce Jan 2013 - Apr 2017Ottawa, OnProposal Team Lead • Visualize Requirements and capture solution in comprehensive detailed response to RFP • Collaborate with Team for Technical Clarity and Optimum Design• Prepare visual graphics, Executive Summary, Pricing and Conceptual Solution Description • Time ManagementAccount Executive• Enterprise Consultative Solution Selling• Both Hunter & Farmer with +$million accounts• Increasing Sales by over 33%• Expanding Sales Team by 75%• Winning Over 80% of RFP responses• Solution Architect of Lite Version• Presentation that helped in the Acquisition -
Client Success Manager/Account ManagerPhreesia Aug 2016 - Nov 2016Kanata, Ontario, CanadaHired To Bring More Account Executive Experience to the Client Success Team, the Role was never fully developed with a change of management and direction within a month. Enterprise Client Success Manager expanding accounts, analyzing risks, and configuring solution to optimize revenues. This role helps practices and clinics to be wildly successful by leveraging the features of the solution. Activities include:- Discovery with client to match features to objectives- Performance reviews which graphs detailed KPIs and metrics that help to evaluate workflows, measure success and determine areas for improvement. - Configure solution and tailor the features to meet the exact needs of the client (e.g. Payment suite, Messaging, Interviews, Print documents, etc.)- Re- negotiate contracts with optimum pricing model which best suits the client.- Act as the client advocate with feedback, suggestions and best practices that drive product improvements and stickiness with client.- Offer suggestions for improved training for new employees and weekly learning sessions to grow the knowledge of team members.- Promote company to network for increased visibility and leadership in the healthcare industry.- Collaborate with team members to share ideas and implement solutions that improve efficiencies for the client. -
Co-OwnerGosportnet 2007 - Aug 2009Build business direction, present business model to Hockey Executives, Develop, Test, Manage translations, Generate leads and sales, educate, Marketing and advertising for start up company
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Account ExecutiveIhs Solutions 1998 - 2001Government TerritoryHigh Security Facilities
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Account ExecutiveRomifications 1996 - Jan 1998Ottawa, Ontario, Canada
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Sales CoordinatorLes Suites Hotel Ottawa Jan 1994 - Jan 1996Ottawa, Ontario, CanadaManage Meeting RoomsCoordinate FAM ToursLogistics ManagementSales and Marketing PlanningInventory Management -
Media & Event CoordinatorOttawa Tourism Jan 1992 - Jan 1994Ottawa, Ontario, Canada
Devon Spencer Skills
Sales
Customer Relationship Management
Business Development
Management
Customer Service
Budgets
Customer Satisfaction
Time Management
Project Management
Event Management
Saas
Salesforce.com
Cloud Computing
Microsoft Office
Event Planning
Team Leadership
Marketing Strategy
Hospitality
Contract Management
Telecommunications
Microsoft Excel
Inventory Management
Recruiting
Teamwork
Purchasing
Microsoft Powerpoint
Software As A Service
Administrative Assistants
Microsoft Word
Powerpoint
Outlook
Office Management
Csm
Training
Sales Hiring
Sql
Customer Support
Strategic Planning
Demos
Sales Presentations
Account Expansion
Team Building
Rfp Generation
Project Planning
Project Coordination
Marketing
Consultative Sales Management
Enterprise Solution Selling
Account Management
Solution Selling
Frequently Asked Questions about Devon Spencer
What company does Devon Spencer work for?
Devon Spencer works for Bdc
What is Devon Spencer's role at the current company?
Devon Spencer's current role is Translating challenges into resolutions with advisory services on digital adoption..
What is Devon Spencer's email address?
Devon Spencer's email address is de****@****net.com
What are some of Devon Spencer's interests?
Devon Spencer has interest in Sales Tools, Lead Generation, Social Marketing.
What skills is Devon Spencer known for?
Devon Spencer has skills like Sales, Customer Relationship Management, Business Development, Management, Customer Service, Budgets, Customer Satisfaction, Time Management, Project Management, Event Management, Saas, Salesforce.com.
Who are Devon Spencer's colleagues?
Devon Spencer's colleagues are Lei Y., Jeffrey Duong-Boudrias, Maxime Doyle, Sébastien Arpin, Tiffany Chin, Tanya Hannen, Mal Rai.
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