Devon Spencer Email & Phone Number

Ottawa, Ontario, Canada

Providing high-impact digital technology advice to advance the business to the next level of growth and prosperity. Helping entrepreneurs understand the challenges in all aspects of the business and identify resolutions that drive efficiencies, maximize productivity and fosters a digital culture centred on digital adoption.BDC is a B Corp bank devoted exclusively to entrepreneurs offering loans, capital and advice to 60K small and medium sized businesses in all industries at all stages of growth.

Ottawa, Ontario, Canada

In my role as a Client Success Executive at Big Bang, I successfully managed client relationships and identified solutions that directly met the needs of the client. Solution types included CRM (Salesforce, HubSpot, NetSuite CRM, MS365 CRM), PSA (Mavenlink, OpenAir, FinancialForcePSA, NetSuite PSA) and ERP solutions including NetSuite, MS Dynamics 365, FinancialForce, Rootstock, Sage Intacct and several extenders commonly integrated using IPaaS solutions such as boomi and Celigo.

Ottawa, Ontario, Canada

Account PlanningBusiness Development responsibilities for new leads with existing software solutionsHolistic understanding of Client global architecture and drive efficiencies through cutting edge cloud solutions Maximize ROI for Clients sharing ideas and researching new product optionsInternal Client advocateAccount Reviews and negotiating renewalsExpanding existing book of businessHandling escalations to ensure Client SatisfactionMaintain relationships with Product Partners and expand new PartnersResearch and learn feature, functionality and benefits of cloud based solutions

Montreal, Quebec, Canada

Big Bang is a consulting firm that helps businesses optimize and streamline their operations through cutting edge business systems. Services include management consulting, business process review, implementation and integration of business systems that directly meet client expectations. Core products include: ERP: NetSuite, Sage Intacct, Rootstock, FinancialForceCRM: Salesforce, HubSpotProfessional Services Automation: Mavenlink, NetSuite OpenAir, FinancialForce PSA, ServiceNow Best of Breed: Tailored to maximize ROI, Big Bang can integrate with hundreds of other cloud-based and on-prem systems using API, Webhooks, Celigo and Dell Boomi iPaaS solutions.Our highly skilled team of experts works hand in hand with organizations to achieve exceptional business improvements by implementing, customizing and supporting the world's leading cloud-based business solutions.

Ottawa, Ontario, Canada

Established Sales PlaybookBrand Awareness with Social Media, Trade Show and Networking EventsMarketing Campaigns and Social EngagementsCold Prospecting, Lead generation, Discovery, Qualifications, Close, Account Manage ,

Ottawa, Ontario, Canada

Channel Partner Account Manager with 10 RepsHunter and FarmerRFP Response Writer

Kanata, Ontario, Canada

• Hunter & Farmer • Expedited Sales Process from Lead to Close by 60%• Startup to Enterprise Business Consultative Approach • Initiating drive for new business with Partner to increase Sales in new emerging market• Driving Upmarket business to push the boundaries for growth

Ottawa, On

Proposal Team Lead • Visualize Requirements and capture solution in comprehensive detailed response to RFP • Collaborate with Team for Technical Clarity and Optimum Design• Prepare visual graphics, Executive Summary, Pricing and Conceptual Solution Description • Time ManagementAccount Executive• Enterprise Consultative Solution Selling• Both Hunter & Farmer with +$million accounts• Increasing Sales by over 33%• Expanding Sales Team by 75%• Winning Over 80% of RFP responses• Solution Architect of Lite Version• Presentation that helped in the Acquisition

Kanata, Ontario, Canada

Hired To Bring More Account Executive Experience to the Client Success Team, the Role was never fully developed with a change of management and direction within a month. Enterprise Client Success Manager expanding accounts, analyzing risks, and configuring solution to optimize revenues. This role helps practices and clinics to be wildly successful by leveraging the features of the solution. Activities include:- Discovery with client to match features to objectives- Performance reviews which graphs detailed KPIs and metrics that help to evaluate workflows, measure success and determine areas for improvement. - Configure solution and tailor the features to meet the exact needs of the client (e.g. Payment suite, Messaging, Interviews, Print documents, etc.)- Re- negotiate contracts with optimum pricing model which best suits the client.- Act as the client advocate with feedback, suggestions and best practices that drive product improvements and stickiness with client.- Offer suggestions for improved training for new employees and weekly learning sessions to grow the knowledge of team members.- Promote company to network for increased visibility and leadership in the healthcare industry.- Collaborate with team members to share ideas and implement solutions that improve efficiencies for the client.

Build business direction, present business model to Hockey Executives, Develop, Test, Manage translations, Generate leads and sales, educate, Marketing and advertising for start up company

Government TerritoryHigh Security Facilities

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Manage Meeting RoomsCoordinate FAM ToursLogistics ManagementSales and Marketing PlanningInventory Management

Ottawa, Ontario, Canada