Devon Sullivan Email & Phone Number

Frederick, Md, Us

Washington, District Of Columbia, Us

● Complete overhaul of IT infrastructure for major national non-profit ● Moved on-premises infrastructure to Microsoft Azure● Set up new servers, new domain, new file structure, and firewall and networking system● Designed and implemented organization’s first 3-year Strategic IT Plan, along with the computer use policy, privacy policy, security response plan, and disaster recovery plan● Implemented new security policies such as password strength requirements, mandatory two-factor authentication, stricter firewall rules, mandatory patching, and anti-virus● Configured Desktop Central patching and inventory system● Transitioned from on-premises file storage to Google Workspace for Non-Profits● Set up new branch office in North Carolina with VPN tunnel, new computers, router, and firewall● Configured PRTG for system and environmental monitoring and alerting● Transitioned from old, enterprise phone system to new business-class VoIP phone system that better met the organization’s needs and budget● Regularly meets with project and department heads, and executives to discuss needs for departments and the organization● Manage $500,000 annual budget for IT department, along with IT administration for 90-user environment, including 1 subordinate

Mclean, Virginia, Us

• Systems Engineer for large MSP in Washington metro area, made Primary Engineer for several clients within 2 months• Responsible for project moving a client’s office, including changing firewall, setting up VPN, moving servers, creating IP address space, and making sure everyone was up and running correctly• Managed project upgrading one of our clients from an old Server 2008 DC to a 2012 R2 DC• Performed numerous projects moving customers’ domain name hosts and DNS zones from other platforms into Ntiva hosted service• Project lead for migrating client from old MSP to Ntiva, involving changing their ISP, migrating DNS and website, moving phone system, and changing firewall

Rockville, Maryland, Us

-Create new VMWare environment for our HQ office, including VMWare clustering with DRS automated vMotion-Complete overhaul of HQ AD environment, including new domain controllers, new DNS, DHCP scopes, reorganize OUs, and add Group Policy management and policies using Windows Server 2012 R2-Implemented user portal to allow end users to unlock their own AD accounts, reset their passwords, and update personal information such as addresses, phone numbers, and emails-Installed new managed network switches with new subnets and IP addressing -Add WSUS to HQ and datacenter environments-Setup PRTG environment with remote probe in datacenter to complement existing Zabbix and Graylog monitoring systems-Configure Kaspersky Security for anti-virus and application deployment-Set up new file server with DFS replication-Set up 3 new offices with RODCs, including DFS replication between the 4 offices-Powershell scripting for automating VM creation with Powershell, PowerCLI, and Tintri PS Toolkit, notifying users via email of password expiration, and finding dormant AD accounts-Work with Development team to troubleshoot issues with web servers and other customer-facing servers, along with building scripts to automate development processes

San Diego, Ca, Us

-Set up new virtual infrastructure using VMWare ESXi 5.1 including moving several servers P2V-Configured new power infrastructure with APC rack-mounted, network-capable UPS devices-Perform application deployments and patching for customer-facing applications-Deprecated old domain controllers and moved to new 2008 R2 domain controllers on virtual hardware-Replaced old Server 2003 file server with new Server 2012 file server on virtual hardware-Implemented USB drive encryption and lock out policies using Microsoft Bitlocker-Managed project replacing phone system in New Jersey office, including setting up DHCP scopes and creating network configurations on Cisco switches-Write and develop procedural and technical documentation for fellow IT staff and end users-Installed, configured, and monitor new Sophos UTM device including initial configurations, setting up web page filtering, SSL VPN client, user web portal, SSO AD auth, and site-to-site VPN-Create and manage Group Policy, including creating new policies for drive mapping (deprecating old logon scripts), Bitlocker encryption, and roaming profiles-Moved printer deployment from a 2003 computer sharing printers to a regular print server running Server 2012 Print Management fully integrated with Group Policy for automatic printer mapping

Silver Spring, Maryland, Us

-Created a physical hardware inventory database of all computer, server, network, and rack equipment in 14-rack data center plus 4 satellite offices-Responsible for project changing our backup infrastructure off tapes and onto cloud-based solution with Riverbed White Water and Amazon Glacier/S3-Implemented hardware monitoring systems using HP Systems Insight Manager and APC InfraStruxure Central Expert-Responsible for maintenance and monitoring of all APC equipment including rack equipment, InRow water cooling units, SmartUPS, BackUPS and Symmetra UPS units along with HP Blade systems and LeftHand SAN nodes

Orlando, Florida, Us

-Coordinate IT services of the Orlando headquarters of multinational company involved in energy efficiency R&D, including updating the department for modern IT standards-Administrator for Windows 2003, 2008, and 2008 R2 servers, including Active Directory, Exchange 2007, Sharepoint, Symantec Endpoint Protection and BackupExec Tape Backups-Created and administered security policies and environment variables in Group Policy-Designed and implemented a Windows Server Update Service 3.0 environment with 1 main server and 3 downstream servers-Reconfigured company's print servers for Print Management with Group Policy Deployment-Migrated company's backup strategy from tape-based system to a more efficient NAS-based system-Install and configure Windows Server 2003 R2, 2008, 2008 R2 and Microsoft Exchange Server 2007-Provide all computer services including tying users to internet domain, installing and setting up security and working with Active Directory-Provide remote and onsite troubleshooting support to satellite offices in NC and NY-Install and support of network troubleshooting and monitoring software

Mcitp Certification Training

M.S, Digital Media

Ms, Digital Media

B.S, Criminal Justice