Devon Thomas Email & Phone Number

Functional Consultant with 9 years of expertise in ERP implementation and optimization, specializing in Microsoft D365 F&O (SCM). Proven ability to translate client needs into actionable plans, develop comprehensive support documentation, and leading customer sessions to identify business requirements. Skilled in managing end-to end projects, developing technical documentation, enhancing supply chain processes, and ensuring high user adoption rates.

Listed skills include Leadership, Customer Experience, Mysql, Team Building, and 46 others.

• Functional Consultant

  Alithya - The Msft Practice

  Apr 2021 - Present - United States

  • Managed end-to-end implementation project, achieving 95% client adoption in SCM.• Led detailed business discovery and developed recommendations to execute a delivery approach that drove outcomes.• Developed and executed comprehensive training plans for user readiness and acceptance, resulting in smooth transitions and high adoption rate.• Improved supply chain processes by 50% using Azure DevOps and optimizing D365 F&O modules.• Created technical design documents for new system functionalities and customizations. • Partnered with internal stakeholders, including project managers and training specialists to create and execute implementation plans that were on-time and within budget.

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  Georgia Gwinnett College

  Bachelor Of Business Administration (B.B.A.)