Primary Responsibilities:--Accounts Receivable from insurance companies and individuals--Accounting for medical payments for 150+ providers --Daily and monthly accounting for monies allocated--Careful division of work for the entire payments team--Accurate creation and expedition of statements bi-weekly--Tracking of claims assignments to assure nothing hangs in limbo--Practice Reviews for practice accreditation--Maintaining credentialed status for 150+ providers with all major and minor insurance payers--Doctor attestation through CAQH for 150+ providersAdditional Responsibilities:--Active member of the peer interview panel interviewing both external and internal candidates--Collaborative, departmental flow chart project

I am the owner of Sister Sweets KC, a home-based bakery in the Kansas City Metro. We specialize in conventional baking, as well as allergen-friendly (gluten-free, egg-free, dairy-free, sugar-free, etc.) in a "clean" kitchen free from the possibility of cross-contamination. Our most requested baked goods include cupcakes, cheesecakes, and decorated cakes.

Responsibilities:--Manage the CEO's calendar, schedule, travel and emails. --Maintain office appearance and hospitality. --Greet incoming clients in person and over the phone. --Cater in lunches for various meetings and events. --Plan and execute events. --Assist the Sr. Director of Finance and Ops with expense reporting utilizing Quickbooks.--Supply inventory and ordering.--Coordinate with vendors and contractors to adhere to project deadlines.--SalesForceAdditional Accomplishments:--Part of a 2-person team to facilitate a corporate move including packing, utility and communications move/set-up, new space set up and decorating, and having the office business-live on day 1.--Plan and execution of CEO Gatherings at Hobby Lobby headquarters--Analyzed and devised ways to minimize corporate spending from a supplies standpoint--Effectively handle high-stress situations involving urgent changes to meetings, travel and events--Maintain a database with client contact information, meeting information and event attendance--Work as part of a team to service clients throughout the world

General Office Manager duties including, but not limited to:--Insurance Billing--Insurance Management--Multi-line phone--Patient Care--Accounts Receivable--Office upkeep--Communication with vendors and contractors, as needed--Record keeping--Filing--ChiroTouch Software

GENERAL RESPONSIBILITIES:--Multi-line phone system--Customer care including complaints, returns, special orders, suggestions--Sold Lottery and Royals baseball tickets--Completed Western Union money transfers--Expedited Dry CleaningSPECIAL PROJECTS:--Redesigned/Reorganized the department for efficiency and appearance--Implemented processes and procedures for better communication and fluidity throughout the departmentI was up for promotion to manager of the department when I broke my wrist and required three surgeries over 5 months. I resigned my position so they could hire someone without lifting restrictions, etc.

I spent nine years as a stay-at-home mom to care for my 3 children. That time was very valuable and gave me skills that I could not have learned in any job.

--Transcribed for different groups of 20+ doctors each. --Utilized new (at the time) technology that turned the doctor's voice into text for the transcriptionist to go back and edit. --"Taught" the program phrases commonly used by each, individual doctor so that it would recognize those phrases and pull them in more accurately.

--Multi-line Phones--Patient care including scheduling, accepting payment, follow-up calls, greeting patients, etc.--Data entry of payments and data received from insurance companies--Chiropractic therapy including electrical muscle stimulation, ultrasound, etc.

Receptionist Duties including:--Multi-line phone--Greeting clients--Maintaining and scheduling multiple board roomsMail Room Duties:--Receiving--Distribution--Mail ProcessingSupplies Manager Duties:--Inventory of supplies--Ordering supplies--Research and implementation of expense reduction

ReceptionistChiropractic TherapyPatient CareAccounts ReceivableAccounts PayableOffice UpkeepSupply OrderingVendor Liason