Devon Vogel Email & Phone Number

York, Pa, Us

York, Pennsylvania, United States

Supporting the Government CDAC team with AWS cloud projects, cloud rollouts, security compliance patching & daily AWS tasks.

York, Pennsylvania, United States

Supporting the Government CDAC team as the Desktop Support Specialist & also doing System Administration Tasks/Updates.

Camp Hill, Pa

Help Desk Support Level 1 (November 2018 - December 2019) Help Desk Shift Leader (January 2020 - June 2021)Responsible for helping to ensure the health of our POS environment. Troubleshooting and replacing computers, monitors, document scanners, barcode scanners, printers and other peripherals in a fast pace environment. Started off as a contractor and was hired on as a level 1 tech and quickly promoted again into IT management as one of the Help Desk Shift Leads. Managed Call que, assisted techs, trained new employees, called out outages and worked with outage management for resoloutions. Created multiple data reports in Service Now ticket system.

York, Pennsylvania Area

Worked with multiple companies in designing t shirt mock ups and logos. I also was project head for Zeiglers Arial Photography. I was in charge of editing pictures and setting them up to be printed out to the correct margins to be framed & shipped.

Used a variety of Adobe products to design business cards, flyers, banners, logos and much more. Was in charge of maintaining a department by keeping track of supplies, budgeting, scheduling and reaching sales goals that were set quartly by the company.